QSR General Manager
Diamond Select, Inc. is actively interviewing candidates for a Burger King General Manager position in the Fredericksburg area. We offer competitive pay, a good bonus plan & benefits! Interested? Apply today!
Your role as a Restaurant General Manager is to build a great team that consistently provides the customer with great food and a great experience. Culture is everything-your restaurant should be a great place to work and run smoothly even when you are not there.
Priority: Build Your Team- People
Find and hire the best Team Members and Shift Leads
Conduct proper orientation and on-boarding
Follow a training plan to develop a great restaurant team
Train & develop Assistant Managers, Shift Leaders and Team Members
Complete Restaurant People Plans and conduct bench planning sessions
Conduct manager meetings and Team Member one-on-ones
Consistently recognize and reward Team Member performance
Ensure conflicts within the restaurant are resolved in a timely manner
Priority: Drive Customer Satisfaction- Customers
Personally demonstrate positive interactions with customers
Ensure that customer issues are resolved immediately & effectively
Schedule correctly to meet the needs of the business
Coach management team on driving customer satisfaction
Priority: Maintain Process and Discipline Around the P & L- Sales and Profits