Program Manager - Evangeline's House

Program Manager - Evangeline's HouseJoin a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we're committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people.The Salvation Army is an equal opportunity employer.The Program Manager of Evangeline's House is responsible for the program operations within contractual requirements. Ensuring temporary shelter, care, compassion, meals, and supervision are provided for up to six (6) Washington State foster care youth (12-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 60 days while awaiting placement.Oversee operations under The Salvation Army's mission statement and ministry to childrenSupervise and coordinate childcare workers and shift supervisorsCoordinate special needs of individual childrenEnsure implementation of program structureEnsure the physical needs of the program are metWith the support of the Human Resources, ensure recruitment needs are met for the program, including sorting candidates, scheduling and attending interviews, and recommending candidates for hireParticipate in new hire onboarding and ensure ongoing position specific training is providedConduct twice-monthly lead meetings and monthly staff meetingsComplete annual Focal Point Performance Reviews for all staffEnsure schedule aligns with licensing requirementsTo meet program needs, provide back-up for staff to ensure adequate coverageEnsure all employees' timecards are audited for errors and signed at the beginning of each weekParticipate in program on-call scheduleEnsure medical appointments are scheduled to meet all children's medical needsArrange transportation for children's appointments as neededMake arrangements to provide for the cultural needs of all childrenWork with the HEART program to ensure children are enrolled and attending schoolIntervene with DSHS, counselors, therapists, teachers, and parents when necessaryWork directly with DSHS regarding placement and movement of childrenReport incident reports and suspected abuse/neglect within licensing requirementsRefer children for counseling, developmental, psychological, medical, and dental servicesOversee contract and WAC compliance is maintained within programWork with DSHS Licensor, contract administrator and Health Dept for audits and compliance related itemsMaintain supply inventory as necessarySubmit repair requests to maintenanceConduct monthly fire drills and report results in writing per licensing requirementsCoordinate the use of facility space for maximum utilization and safetyAssist in development and recommend revisions of program and practicesReview, recommend, and revise program forms utilized by employeesPerforms other duties as assignedA bachelor's degree from an accredited college or university and one (1) year of similar, full-time experience working with vulnerable youth populationsAn associate's degree from an accredited college or university and two (2) years of similar, full-time experience working with vulnerable youth populationsThree years of similar, full-time experience working with vulnerable youth populationsMust be at least 21 years of agePass a Criminal Background CheckPass a Washington State Background CheckPossess a valid Driver's License with clear driving record; ability to clear a Motor Vehicle Records checkSuccessfully complete TSA Driver Training upon hire and annually thereafterProduce current negative TB test results; bi-annual negative TB test results requiredHave or obtain prior to working with youth, Child and Infant CPR, Adult CPR, and First AidHave or obtain prior to working with youth, training on Bloodborne PathogensHave or obtain prior to working with youth, WA Food Handler's CardMust obtain annual Mandated Reporter trainingHave or take de-escalation and restraint training (Right Response)Due to the nature of the position, must possess a high level of integrity and confidentialitySupervise staff members in an appropriate and ethical mannerConflict resolution skillsModel appropriate social and interpersonal behaviors for youth and staffAbility to manage employees and youth successfully with the department structureProficient in typing, organizing, and filingExcellent written, verbal, and interpersonal skillsEffectively work with a diverse population in a team environmentCapable of auditory and visual supervision; verbally and physically interact with children in carePossess skills/abilities to successfully work with the challenging behaviors of youth in careEffective communication and problem solving skillsHigh personal standards of cleanliness and thoroughnessBe available to be on call to cover other shifts; to include weekends, nights, and holidays to meet program needsWorking knowledge of Microsoft Office Suite and other program applicable softwareWorking knowledge of integrated database applications and ability to use new software programs with basic trainingAbility to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basisAbility to grasp, push, pull objects such as files, file cabinet drawers, and reach overheadAbility to operate multi-line telephoneAbility to operate a desktop or laptop computerAbility to lift up to 30 lbs.Ability to access and produce information from a computerAbility to understand written informationAbility to sweep, clean, do laundry, and perform other janitorial tasks to meet program needsThe work is typically performed in a home-like environment with studio rooms for the youth in care, communal living areas, and shared office spacesFast-paced environment with frequent interruptions requiring adaptability, compassion, and resilienceFrequent loud noises due to group conversations, TV or music playing, and youth in mental health crisisIrregular hours, including nights, weekends and holidays, to meet program needsFive days per week to meet program needs / In-person at Spokane Citadel Corps in Spokane, WAThe Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunities for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurancesHealth Insurance: Low bi-weekly premiums ($34.62) for employee only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside of a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance offered starting at $2.31 bi-weekly cost. Employees are covered by an employer paid life insurance policy. Voluntary supplemental life, short-term and long-term disability plans are available.Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at 5 years eligible service time, employee funded voluntary 403(b) optionsParental Leave: Benefit will