Field Operations Assistant manager
Diamond Medical Laboratories - Field Operations Team Assistant ManagerThis is an office based position managing field based phlebotomy team members, and in office field support members. Hours - Monday-Friday 11am-7pm.Duties are:The Field Operations Assistant Manager provides support for day-to-day activities of the field-based Phlebotomy staff, and in field affiliated office staff.Must posses the ability to complete venipunctures, in the event of a call out.Ensure all assigned active schedules and covered properly, compliantly and timelyAssist with Onboarding New Hire Staff, Interviews, Trainings, Orientations.Assist in the assignments of Phlebotomy staff to client locations, on a STAT basis to support client needsComplete coverage schedules for assigned staff at a minimum of two weeks in advanceAdjust schedules to compensate for absent staff to ensure continuous operations with out interruptionEnsure all AM draw specimens get back to the lab by 2pm to ensure turn around time expectationsEnsure all staff are properly credentialed as needed , create complete competency testing yearlyMonitor Connect Teams for attendance, compliance, accuracy which leads to Payroll impact, including mileage inputBecome the first level contact for field staff/ office staff after 2 pmComplete Weekend coverage schedule at least 2 weeks in advanceOn call MOD for Phlebotomy team every other weekend.Ensure contingency planning is in place for daily operations and weekend operationsPrepare weekly reports to describe on time service to all clients and actual arrival times of specimens to the labSupport the House Calls team and monitor house calls scheduling of staffAssist with Supplies ( storing , distribution to staff and clients , ordering more supplies )Assist with Lab Accessioning team as needed for receiving and labeling activitiesOther job duties as assigned