Quality Control Specialist

Job Title: Quality Control SpecialistLocation: Charleston, SCEmployment Type: Full-Time / Direct HireSalary: $43,680-$49,920 DOEPosition SummaryThe Quality Control Specialist plays a critical role in supporting Environmental Health & Safety, Production, and Raw Material Quality functions. This position ensures that all products meet established specifications and regulatory standards while contributing to continuous improvement initiatives across the organization.Key ResponsibilitiesQuality & ComplianceEnsure full compliance with all applicable laws, regulations, and company policies related to job and departmental functions.Maintain adherence to quality management standards and internal procedures.Follow daily workload and priorities established by the QC Group Leader.Maintain equipment and instruments in accordance with policies/procedures, including calibration and documentation.Complete all measurement reports accurately and thoroughly.Product Testing & DocumentationConduct proper chemical testing of products to verify conformance to defined specifications, including new material evaluations and recertification testing.Maintain QC cards, samples, and documentation.Support activities related to product service, maintenance, and formulation optimization.Ensure consideration of environmental and occupational safety requirements throughout all tasks.Customer Complaint ResolutionProvide immediate and effective support in investigating and resolving customer complaints.Coordinate closely with Sales, Production, QC global teams, and other relevant departments.Communication & CollaborationMaintain professional communication with internal teams, management (local and global), and external partners including raw materials suppliers.Utilize internal systems and software (e.g., SAP) as required.Contribute to continuous improvement efforts in workflow, safety, and efficiency.Lean Management / 5SMaintain a clean, organized, and efficient workspace.Report safety concerns, process inefficiencies, and improvement opportunities promptly.Participate in Lean/5S initiatives and support long-term operational excellence.Additional ResponsibilitiesParticipate in special projects as assigned by leadership (local and global).Perform other duties as required to support the company's mission and goals.Maintain compliance with all company policies and procedures.Role RequirementsHigh school diploma or GED required; Bachelor's degree in Chemistry or related field preferred.Ability to obtain hazardous waste training within 6 months of hire and annually thereafter, in accordance with SCHWMR R.61-79.262.17(a)(7).Strong verbal and written communication skills, with the ability to interact effectively with internal and external customers.SAP software experience preferred.Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).Ability to work under pressure, meet deadlines, and maintain a positive attitude while delivering excellent customer service.Ability to work independently and complete assignments within established guidelines.Willingness and ability to travel domestically and internationally, including to locations requiring proof of vaccination.Physical Demands & Work EnvironmentAbility to perform essential functions safely and successfully under ADA, FMLA, and applicable standards.Maintain regular and punctual attendance.Frequent walking, standing, lifting (up to 50 lbs), carrying, stooping, bending, kneeling, and reaching.Exposure to fumes and hazardous chemicals.Ability to wear a respirator and pass annual fit-testing.Ability to stand for an 8-hour shift.Ability to communicate clearly in person and by phone.