Branch Chief of Clinical Outpatient Operations

JOB The Behavioral Wellness Department (BWell) is accepting applications to fill one full-time Branch Chief of Clinical Outpatient Operations vacancy in Santa Barbara. Although this vacancy is being listed in Santa Barbara, applicants must be willing and able to travel to Lompoc and Santa Maria. Applicants must check "Santa Barbara" in the location section of the application.NOTE: This is an AT-WILL position, exempt from Civil Service provisions. The County classification title is Health Services Manager III.BENEFITS OVERVIEW: Vacation: 12 to 25 days per year depending on the length of public employmentHolidays: 12 days per yearSick Leave: 12 days per yearRetirement: The County offers a Defined Benefit Plan and contributes 0.24% of base salary to a 401(a) Deferred Compensation Plan. The County offers voluntary participation into a 457 Deferred Compensation Plan. Life Insurance: $20,000 Term Life InsuranceFor more information on benefits for this position click here. In addition, applicants from other public sector employers may qualify for: Retirement reciprocityTime and service credit towards an advanced vacation accrual rateTHE POSITIONThis position works within the mental health and outpatient community branch of the Behavioral Wellness Department. This position oversees a system of interdisciplinary departmental teams and contract service agencies providing assessment, prevention, intervention, treatment, and related ancillary support services via an integrated service delivery system to people with alcohol and other drug-related problems, mental illness, and/or co-occurring conditions. Although many responsibilities require presence in Santa Barbara, this position will have countywide responsibility and routine presence in Lompoc and Santa Maria is expected. On-call hours in rotation with other department administrators will be required.THE DEPARTMENTThe Department of Behavioral Wellness was founded in 1962 and it is our mission to promote the prevention of and recovery from mental illness and addiction among individuals, families and communities, by providing effective leadership and delivering state-of-the-art, culturally competent services. The Department provides treatment, rehabilitation, and support services to 10,000 clients with mental illness and substance use disorders annually through its professional staff of over 400, in addition to its many contracted Community-Based Organization (CBO) providers.THE IDEAL CANDIDATE: • Proven track record in a senior management role in public mental health• Solid knowledge of county mental health systems and associated mandates, funding and regulatory oversight• Strong partnerships with community agencies• Skill creating polished and professional documents and PowerPoint presentations• A history of collaborating with and presenting to all levels from CEO and Board of Supervisors to line staff• Ability to inspire, coach, develop, and empower others• Strong skills in data analysis to guide operational decision making and resource allocation• Experience leading change initiatives• Understanding of fiscal processes and their relationship with program development and operation• Fluency with the Mental Health Services Act principles, funding, and reporting requirements• Knowledge of the Affordable Care Act and its implementation in mental health and substance abuse agencies• Experience in integrating primary care, substance abuse treatment, and mental health programs• Professional experience with electronic health records and quality improvement training and implementation• Five or more years of programmatic, administrative and management experience (i.e. staff supervision, budget management and performance management) EXAMPLE OF DUTIES Leads a branch in the Behavioral Wellness department; supervises Behavioral Wellness Managers and coordinates the efforts to identify, prioritize and meet program, branch and department goals.Provides administrative support to the Assistant Director of Clinical Operations and the Medical Director on branch-specific issues.Serves as liaison to other County agencies and to multiple outside agencies; represents Behavioral Wellness on committees composed of multi-agency representatives working to coordinate the provision of Adult, Children and Transitional Age Youth (TAY) services to Behavioral Wellness clients including but not limited to: Children’s System of Care, Continuum of Care Reform, Behavioral Wellness Commission, Behavioral Wellness -CBO Meeting, Compliance Committee, Quality Improvement Committee, Clinical Operations Team, Interagency Leadership Team, System Change Action Teams, etc. Many of these partnerships are focused on addressing system shortcomings, designing new programs, responding to emerging needs, creating policy, and allocating resources.Implements department-wide program changes based on System Change initiatives, outcome measures and quality standards developed by the Behavioral Wellness Compliance and Quality Improvement Committee, and Executive Team directives; analyzes compliance reports and recommends program design changes to improve services and to meet standards. Engages with staff at all levels of the organization to promote widespread understanding and adoption of the metrics.Oversees transformation and standardization of the outpatient system to conform with BHSA as well as the System Change vision adopted by the department and partners.Reviews and approves staff training materials in the various programs to ensure consistency and compatibility to Behavioral Wellness mandates and available resources. Assists in the identification and implementation of training plan for staff in outpatient settings to ensure competency in key skills to perform duties effectively. In collaboration with Fiscal team, develops programmatic and regional budgets, reviews and approves budget requests and transactions; negotiates and manages contracts; researches and analyzes financial information; makes resource allocation recommendations; and implements resource allocation decisions.Clinical contract development and monitoring: Develops SOWs for new programs and contracts. Revises SOWs for current programs and contracts. Oversees the clinical development of joint monitoring instruments and improve processes for using clinical performance metrics. Represents the department in problem resolution with CBOs.Researches, analyzes, develops, and reviews fiscal, compliance, and related reports, contracts, plans, grant proposals, materials, presentations, and other documents; and makes recommendations to higher-level staff. Supervises management, professional, paraprofessional, and support staff; conducts performance evaluations, employee development, hiring, discipline, and termination procedures. Troubleshoots and resolves program or work unit issues and informs higher-level management of issues/resolution.Mentors all direct reports to facilitate staff development and sufficient succession capacity within the organization. Performs other related duties as required. SUPPLEMENTAL INFORMATION Application & Selection Process: Application Review. Review of the application and supporting materials to determine those candidates who meet the employment standards. Panel Interview. Finalists will be invited to complete an interview with a panel of subject matter experts. Recruiters will communicate with applicants by e-mail during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines. The County of Santa Barbara will not release any applicant’s e-mail address to a third party.REASONABLE ACCOMMODATIONS: The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We require verification of needed accommodation from a professional source, such a Medical Provider or a learning institution. CONDITIONAL JOB OFFER: Live Scan and Background Check: Once a conditional offer of employment has been made, the selected candidate's appointment is contingent upon successful completion of a Live Scan and background check which includes a conviction history check, and satisfactory reference checks. A Live Scan is electronic fingerprint scanning that is certified by the State Department of Justice. Further instructions about when and how to complete the Live Scan will be included in the offer letter. Appointee will be subject to a post-offer medical evaluation or examination. This position is at-will and except from Civil Service protections.Disaster Service Worker: Pursuant to Governmental code section 3100, all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.Statement of Commitment The County of Santa Barbara is dedicated to cultivating and sustaining an environment that exhibits equity and inclusion everywhere, and at all levels of our organization. The County believes equity is a fundamental principle that must be imbedded in policies, institutional practices and systems. The County recognizes the negative impacts of systemic racism and is committed to eliminating the barriers affecting Black, Latinx, Indigenous, Asian, and socioeconomically disadvantaged community members, as well as people of other diverse racial and ethnic backgrounds. We envision a world where society and its systems (e.g. education, criminal justice, and health care, housing, the economy) are just, fair, and inclusive, enabling all people to participate and reach their full potential. We celebrate community and employee diversity, strive for inclusion and belonging, and promote empowered participation. We aspire to build a workforce that is reflective of these values and the communities we serve. We are proud to be an equal opportunity employer and will resolutely uphold federal, California state law and/or Santa Barbara County ordinances. We believe equity and inclusion are vital to fulfill the County’s mission and to embody a culture of “One County, One Future.” Expanding the full range of employee talent allows the County to deliver our best to all our community members. We believe in the dignity and humanity of all people. We strive for a healthy and prosperous society that promotes all people having equitable access and opportunity. APPLICATION DEADLINE: October 2, 2024 by 4:59pm PT, postmarks not accepted. You can view job postings and apply online 24 hours a day at www.sbcountyjobs.com. Leza Patatanian, Talent Acquisition Analyst, lptatatanian@countyofsb.org