Service BDC Associate

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Service BDC at Bryan Honda. This is a great opportunity to start your career in the automotive world and familiarize yourself with the entire dealership experience.In this role, you will be the link between the customer and their vehicle service. You will assist the customer with questions regarding the service experience and setting appointments.Some price quoting will be involved as well as rental contracts and vehicle check in.What We Offer: Local Family Owned Oldest Honda Dealership in North Carolina 5 day work week with most weekends off High Volume Dealership Weekly Pay 401k with employer match Vacation & Personal days Opportunities for career advancement Group, and One on One training Latest Automotive TechnologyResponsibilities:Answer customer calls and establish follows-up with sales appointmentsRespond quickly to phone calls and internet appointmentsProvide customers with initial service center information and appoint them to the correct Service AdvisorFollow up with customers that are a no-showParticipate in team & process development sessionsUtilize dealership computer program for appointments and trackingQualifications:Team player attitudePrompt and courteousEnthusiastic personalityMust have strong computer skillsWilling to submit to a pre-employment background check