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Head of Product Management, Customer Success Score Adoption

SalesforceAustin, TXMay 20th, 2026
Salesforce is seeking a Director of Product Management to lead Customer Success Score Adoption in Austin, Texas. This role involves strategizing how the Customer Success Score provides actionable insights for product behaviors that drive business value. The ideal candidate will have 10+ years in product management, expertise in the Salesforce ecosystem, and a consultative mindset to synthesize complex objectives into measurable outcomes. Join us to redefine the telemetry and scoring logic that measures product adoption and customer health. #J-18808-Ljbffr