Business Development Representative

The Business Development Representative (BDR) is responsible for engaging employers across the East Texas region to promote workforce solutions and support regional economic development. This position serves as a primary liaison between the workforce system and the business community, identifying employer needs and connecting them to qualified talent and workforce programs.The BDR plays a critical role in expanding employer partnerships, increasing utilization of workforce services, and supporting successful employment outcomes for job seekers. This position works collaboratively with internal teams, including Employment Services (ES), Reemployment Services and Eligibility Assessment (RESEA), and Business Outreach to align employer needs with available workforce resources.Essential Duties And Responsibilities Outreach and market to businesses the services available through Workforce Solutions East Texas (WSET).Identify, recruit, and engage employers for participation in workforce programs and servicesInitiate and maintain ongoing personal contact with a variety of business and industry representatives and job placement/training agencies.Conduct outreach activities including cold calls, emails, site visits, and networking events to expand employer partnerships and participation.Promote business-oriented Workforce Solutions services, including those offered by Texas Workforce Commission, the East Texas Workforce Board, and grant funded initiatives at the contractor level.Produce, track, and document tangible outcomes from business relationships including job postings, hiring events, On-the-Job Training contracts, Work Experience contracts, training opportunities, and incentive programsCollaborate with ES and RESEA staff to identify qualified candidates for employer needsCollaborate with WSET Program staff to identify employment opportunities for individuals with specific needs.Conduct labor market research to identify high-demand industries and emerging workforce needsDevelop and maintain long-term relationships with employers to support retention and repeat engagementInitiates follow-up contact with employers to determine satisfaction with services and plan for quality improvement.Plan, coordinate, schedule, and execute employer meetings, presentations, and hiring events (in-person and virtual)Participates in community events, interagency events, and employer engagement activities to foster networking and public relation opportunities.Maintain accurate and timely documentation of employer contacts, services, and outcomes in designated systemsEnsure confidentiality and compliance with all applicable policies, procedures, and regulationsStay current on workforce programs, labor market trends, and innovative business engagement strategiesAchieve monthly Scorecard GoalsUtilize Extreme Customer Service behaviors with all interactions with internal and external customers.Minimum Qualifications Bachelor's degree in Business Administration, Marketing, Public Administration, or a related field; or equivalent combination of education and experienceMinimum of one (1) year of experience in business development, sales, workforce development, or a related fieldValid driver's license and ability to travel within the service areaPreferred Qualifications Experience in workforce development or public workforce systemsKnowledge of labor market information and regional economic trendsExperience working with diverse employer groups and community partnersMinimum of 2 years' business customer success management preferredKnowledge, Skills, And Abilities Strong verbal and written communication skillsAbility to speak effectively and professionally to groupsAbility to build and maintain professional relationships with employers and stakeholdersEffective organizational and time management skills with the ability to manage multiple prioritiesAnalytical skills to interpret data and track performance outcomesAbility to work independently and collaboratively in a team environmentProficiency in Microsoft Office Suite (Word, Excel, Outlook) and customer relationship management (CRM) systemsUnderstanding of workforce programs, employment services, and business engagement strategiesPerformance Measures Number of new employers engaged and partnerships establishedEmployer participation in workforce programs and servicesJob orders developed and filled in collaboration with ES and RESEA teamsContracts developed and filled in collaboration with Workforce Programs (WEx, OJT, Apprenticeships)Number of qualified referrals and successful job placementsOutreach activities documented (calls, emails, visits, meetings)Employer retention and repeat engagementParticipation in hiring events and community outreach initiativesWorking Conditions Frequent travel within the East Texas regionOccasional evening or weekend work for events and employer engagement activitiesWork is performed in both office and field environmentsPhysical Requirements Ability to sit, stand, and travel for extended periodsAbility to lift up to 20 pounds, as neededEqual Opportunity EmployerSalary: $19.00 - $21.00 per hourJob Posted by ApplicantProThe ideal candidate will cultivate relationships with prospective clients in order to catalyze business development success.This individual will schedule meetings with clients in order to understand their needs. They will also work closely with sales and marketing teams to uncover new leads.ResponsibilitiesGenerate appointments by means of proactive outbound prospectingWork directly with sales and marketing to discover opportunities from leadsDemonstrate and teach strong selling and influencing skillsQualificationsBachelor's degree or equivalent experience5+ years' of experience in related roleStrong communication and time management skills