Events Manager

Company DescriptionAt Carr Workplaces, we are committed to delivering hospitality at every touchpoint while fostering innovation, collaboration, and professional growth. We seek leaders who are energized by creating Exceptional experiences and driving measurable results.Job DescriptionThe Event Manager is responsible for driving revenue, client experience, and operational excellence for the Convergence Conference Center and associated coworking event spaces.This role serves as the primary point of contact for all event inquiries and leads the full event lifecycle-from prospecting and sales through execution and post-event follow-up. The Event Manager owns performance across sales, marketing, financial management, and on-site event operations to ensure strong booking volume, profitability, and a best-in-class hospitality experience.The ideal candidate is equal parts sales leader, hospitality professional, and operational manager who thrives in a fast-paced, client-facing environment.QualificationsKey Responsibilities:Revenue Generation & Sales StrategyDrive event sales to achieve booking and profitability targets.Manage the full sales pipeline in HubSpot, from inquiry to signed agreement.Respond promptly to event inquiries and convert prospects into tours and confirmed bookings.Develop and execute strategies to fill need periods and optimize space utilization.Prepare proposals and negotiate service agreements (HubSpot/PandaDoc).Maintain accurate sales reporting, forecasting, and monthly performance tracking.Build and nurture relationships within the local corporate, university, nonprofit, and event planning communities.Client Experience & Community EngagementOwn the client journey from first inquiry through post-event follow-up.Deliver a hospitality-driven experience that positions the event center as a premium amenity to tenants and guests.Remain visible and accessible within the center; operate with an open-door, service-first approach.Anticipate client needs and provide creative solutions to enhance event success.Resolve client concerns promptly and escalate when appropriate.Foster community engagement within the building through programming and relationship-building.Event Execution & OperationsOversee planning and execution of meetings, conferences, receptions, and special events.Coordinate food and beverage, A/V, vendors, housekeeping, room setup, and breakdown.Be present on-site for events as needed to supervise staff, vendors, and guest experience.Maintain event and conference areas to ensure a clean, safe, and professional environment.Ensure compliance with health, safety, and alcohol service standards.Monitor and maintain operational systems; escalate outages or service issues as necessary.Financial & Administrative OversightEnsure accurate invoicing and billing through Operate and related systems.Track outstanding payments and proactively manage collections to minimize bad debt.Approve vendor invoices and ensure proper coding and rebilling when applicable.Monitor profitability and provide reporting and recommendations to improve performance.Maintain working knowledge of company policies and implement new initiatives as rolled out.Core Competencies:Proven sales and revenue generation expertiseStrong relationship-building and negotiation skillsHigh standards of hospitality and customer serviceFinancial acumen, including ability to review P&L performanceProficiency in HubSpot or similar CRM platformsStrong organizational and project management skillsAbility to manage multiple priorities in a fast-paced environmentFlexibility to work evenings and weekends based on event scheduleLeadership, coaching, and team collaboration skillsQualifications:Bachelor's degree required; MBA or Certified Meeting Planner (CMP) preferred3-5+ years of experience in event management, hospitality, coworking, hotel, or property managementExperience managing a profit center or revenue-generating business line preferredProficiency in Microsoft Office Suite, CRM systems, billing platforms, and financial reporting toolsWorking Conditions:Core hours: Monday-Friday, 8:15 AM - 5:15 PM (in-office)Schedule adjusts based on event calendar, including evenings and weekendsAbility to lift and move up to 50 pounds as neededAdditional InformationAt Carr Workplaces, we value our employees and believe in everyone's own personal success. We offer a top of the line benefits package including a 401(k) with company match, a steady schedule - Core business hours are 8:15am-5:15pm M-F, and a chance to grow within an organization that truly values its employees.The salary range for this position is $55,000 - $60,000 + incentive/bonus + benefits.Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only and do not include bonus, or incentives, if applicable. In addition to base salary, Carr Workplaces offers benefits. Learn more about the benefits at Carr Workplaces.Videos To Watch