SERVICE DESK ASSOCIATE

As a Service Desk Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you’ll have the opportunity to impact several areas of our store services.What You’ll DoOwn the customer experience – greet people sincerely, be friendly and thank every customerAnswer a multi-line telephone – assist customers or direct them to the appropriate areaProvide customer charge account services, including opening accounts, accepting payments, and answering customer questions Prepare, box, and wrap customer purchases and online orders for shipmentCalculate service desk and store cash work - prepare bank deposits Maintain a clean and organized departmentBe available to work day, evening, and weekend shifts What You Can ExpectWe’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.Competitive wagesGenerous merchandise discountComprehensive benefits 401(k) retirement planNo extended holiday hoursPromote from within philosophy - creates endless career opportunities!About UsVon Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.