IT Support

This is a full-time on-site role located in Orlando, FL. Position: IT Support Department: IT Schedule: Monday - Thursday Time: 6:00 am - 4:30 pm Summary: Oversee the Company's computer infrastructure. Manage new hardware and software installation, troubleshoot/remediation, and assess risk and potential threats. Create and maintain policies. Maintain an effective data backup and recovery strategy. Provide technical assistance, ongoing training, and customer service to end-users. Essential Job Duties and Responsibilities: Perform administrative tasks, such as managing user accounts, security permissions, group policies, and print services. Monitor system resources to ensure all architectural components function properly. Use existing management tools to monitor data center health and respond to hardware issues as they arise. Support efforts include ensuring that all desktop applications, workstations, and related equipment problems are resolved promptly with limited disruptions. Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support the Internet, intranet, LANs, WANs, and network segments. Perform routine and scheduled audits of all systems, including backups, storage planning, and database performance. Qualifications: Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field. Minimum two years of database, network administration, or system administration experience. Computer security programs–must have demonstrated working experience with various security systems and products used to protect a medium-sized business. This includes firewalls, routers, DNS servers, DHCP servers, file and print servers, managed switches, virtualization, and Active Directory. Network technology experience with wired and wireless networks, access points, switches, and VLANs. Knowledge of DoD compliance Defense Contract Audit Agency (DCAA) Defense Contract Management Agency (DCMA) Federal Acquisition Regulation (FAR) Preferred Certifications- CompTIA Server+, CompTIA Security+, Cisco Certified Network Associate (CCNA), Microsoft Certified Professional (MCP). VEEAM, M365, NIST 800-171/CMMC, Sharepoint About Tri-Tech Electronics, Inc.: Tri-Tech Electronics Inc. has a national reputation for excellence in the design and manufacture of our wiring harness, molded cable assemblies, and other interconnect solutions. With over 50 years of experience, Tri-Tech's highly skilled team can tackle any project, producing top quality products.