Export Operations Representative

Export CoordinatorLocation: 26 Davis Drive Durham NC / M - F 8:00 - 5:00Qualifications:BA in Supply Chain, Business Administration or EquivalentExcellent verbal and written communication skills, problem-solving skillsAbility to handle and prioritize multiple tasksDetail-oriented and ability to document activities accurately and responsiblyDependable team player that can thrive within the group, as well as independentlyExperience in export coordination preferred, but not requiredSAP experience preferred, but not requiredProficiency in MS Office, Word, and ExcelResponsibilities:Prepare all required documents for international shipments including commercial invoice, packing list, and bills of ladingEnsure compliance with U.S. and international export policies, procedures and regulations for proper classification, documentation and recordkeeping.Provide ongoing customer support to requestors through order updates, shipment notifications, and final deliveryManage all activities related to exporting samples, including inventory management, documentation, and transportationCoordinate with suppliers, customers, and couriers / freight forwarders to ensure timely delivery of samplesMonitoring inventory levels and coordinating with procurement to order required materialResolve any issues related to export process such as delays, damages, or lost shipmentsMaintain detailed records of all export transactions for auditing and reporting purposesMonitor changes in export laws and regulations and updating training documentation when necessaryTrack shipments and provide updates to customersMaintain and develop positive business relations with requestors and customersKeep detailed records of every step of the order process from request to delivery