Guest Services Team Member
Who We AreIt takes the most talented people to put on the world's greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?Why Work for the USTA?We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don't know tennis? Don't worry, you can still find yourself in the game!The RolePrevious guest or customer service related experiencePunctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniformAvailable to work for the full duration of the US Open tournamentMust be able to work 12+ hour shifts and be available days, nights and weekendsWilling to work outdoors in various weather conditions and able to stand for extended periodsPersonable and proactive team player with excellent communication skillsRemain calm and focused in a fast-paced environment as well as during stressful situationsWho You ArePrevious guest or customer service related experiencePunctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniformAvailable to work for the full duration of the US Open tournamentMust be able to work 12+ hour shifts and be available days, nights and weekendsWilling to work outdoors in various weather conditions and able to stand for extended periodsPersonable and proactive team player with excellent communication skillsRemain calm and focused in a fast-paced environment as well as during stressful situationsWhat We OfferCompensation: This is a non-exempt position with an hourly rate of $19.00.Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.Come One, Come AllWe strongly encourage you to apply if you're interested; all unique backgrounds and experiences welcome!USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.Apply Here (Refer HereJoin our Talent Community!Join our Talent Community ( ) to receive updates on new opportunities and future events.Posted Date4 hours ago(4/6/2026 2:51 PM)ID2026-4848CategoryEvent OperationsLocationUS-NY-Queens