Program Manager (Marketing Tools)

We are seeking an experienced Program Manager to lead the end-to-end migration and implementation of the Zeta platform across our organization. This role involves managing large-scale technology transformation projects, overseeing cross-functional teams, and ensuring successful delivery of Zeta-based solutions within scope, time, and budget constraints.Program Leadership:Lead the Zeta platform migration and implementation across multiple lines of business.Define and manage program scope, goals, deliverables, timelines, and success metrics.Stakeholder Management:Collaborate with internal teams (IT, Operations, Compliance, Finance) and external vendors (Zeta team, system integrators).Serve as the primary point of contact between business stakeholders and technical delivery teams.Planning & Execution:Develop detailed project plans, schedules, and resource allocation.Monitor progress and performance across workstreams to ensure alignment with strategic objectives.Risk & Issue Management:Identify, assess, and mitigate project risks.Ensure timely escalation and resolution of critical issues.Compliance & Governance:Ensure all activities comply with regulatory and data security requirements.Establish governance models for project execution, reporting, and approvals.Change Management & Training:Coordinate change management initiatives including user training, communication plans, and support models.Required Qualifications:Bachelor’s degreeStrong leadership and stakeholder management skills.Excellent organizational, communication, and problem-solving abilities.Proficient in project management tools (e.g., JIRA, MS Project, Smartsheet).Proven ability to lead cross-functional global teams in an agile or hybrid environment.Strong analytical mindset with attention to detail and quality.Thanks,Narasimman S