Technical Instructor IT Support

About Our ClientThe organization has spent 30 years expanding mobility and opportunity within the technology sector by developing individual potential, supporting communities, and helping employers build inclusive technology talent pipelines. It provides no-cost training programs in in-demand fields including Cloud, Cybersecurity, Data Engineering, IT Support, and Software Engineering. Operating nationally through remote training and campuses in more than 20 cities, the organization has trained over 30,000 individuals and helped participants achieve significant career advancement.About the OpportunityThe Technical Instructor IT Support delivers instructor-led training designed to prepare students for entry- to mid-level IT Support careers. This role facilitates classroom learning, evaluates student progress, provides individualized guidance, and ensures learners develop the technical knowledge and practical skills needed to succeed in technology roles. The position directly supports student achievement and the organization’s mission of building a skilled and inclusive technology workforce.Responsibilities• Deliver daily IT Support instruction and administer assessments.• Monitor and evaluate individual student progress, participation, and attendance.• Provide one-on-one tutoring and address student conduct consistently and professionally.• Provide students with resources and guidance for continued technology learning outside the classroom.• Collaborate with team members to identify student needs and establish achievement plans.• Participate in regular student-status and progress meetings.• Maintain and update student records using systems such as Salesforce and learning management systems.• Support the development and continuous improvement of training curricula, syllabi, lesson plans, and classroom materials.• Adapt instructional approaches to accommodate different learning needs and support student success.• Stay current with IT Support technologies, tools, industry practices, and relevant certifications.Requirements• 1–3 years of teaching, training, or instructional experience.• Strong knowledge of IT Support fundamentals, including computer hardware, software, operating systems, and networking.• Proficiency with Windows, macOS, and Linux operating systems.• Experience troubleshooting common IT issues and familiarity with IT security protocols.• Experience using helpdesk ticketing systems, remote desktop software, hardware diagnostic tools, or similar IT support technologies.• Understanding of cloud computing platforms and virtualization technologies.• Strong communication and presentation skills with the ability to engage students through digital platforms and in-person instruction.• Ability to provide constructive feedback, assess student performance, and support diverse learning needs.• Commitment to ongoing professional development and maintaining relevant technical certifications.• Bachelor’s degree or equivalent practical experience; degree in IT, Computer Science, or a related field preferred.• CompTIA A+, Network+, or other relevant IT certifications preferred.Pay Range and Compensation Package• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, qualifications, location, and other relevant factors.Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.