Service Manager

CSM Kenworth in Zanesville is currently seeking a driven individual to take on the full-time Service Manager position! This position is ideal for those who have experience in leadership, professionalism, and excellent communication skills. This is a great opportunity to join a growing and successful dealer group! Primary Duties: The Service Manager is responsible for the Branch service department and its diesel technicians, including the efficient and profitable operation of the department while developing and maintaining a high level of overall customer satisfaction with the dealership Establishes strategic and operational goals and objectives for the Branch service department Establishes Service Department profit targets and ensures operational goals are met Fosters effective and timely communication between Service and all other Branch departments The Service Manager communicates with vendors on product and warranty issues Overall responsibility for upkeep and maintenance of facilit...Service Manager, Manager, Diesel Technician, Operations, Retail, Automotive, Vendor