Showroom Sales Manager

ABOUT THE ROLEAt our core, this is about taste — and we believe the idea of scaling taste is large and far reaching. We are moving beyond curating and selling products to conceptualizing and selling spaces: an ecosystem of furniture, design services, and rentals that establishes our brands as a global destination, not a store.We value people with high energy who possess the ability to energize others. People who are smart, tasteful, and have a genuine point of view. People who see the answer in every problem. People who are driven, determined, and take ownership without being asked.THE THREE BRANDS YOU REPRESENTNeue Maison — Luxury furniture specializing in natural stone, brass, and handcrafted design. Every piece has a story — where the onyx was sourced, why the brass is treated a certain way, what makes the design distinctive. You will know every one of those stories by heart.The Grotto — A 5,000 sq ft design showroom in Downtown Los Angeles. A destination, not a pop-up. Open 5–6 days a week with consistent presence and a manager who builds real relationships with repeat visitors.Newman Studios — Full-service interior design and material consultation. High-interest showroom clients get referred here. You are the first point of contact in that pipeline.WHAT YOU'LL DO — DAILYOpen the showroom each morning — lights, music, espresso machine, everything set to editorial standard before the first visitor arrivesGreet every visitor — offer espresso or a glass of wine, walk them through the space naturally, never pushKnow every product from memory — name, price, materials, dimensions, origin, and the story behind the design. You sell the story, not just the objectHandle sales conversations — answer questions, discuss customization options, process orders through ShopifyManage the floor — when a piece sells, stage a replacement from the 4th floor warehouse before the next morning. The showroom never has an empty spotMaintain the space at all times — every surface clean, every product perfectly positioned, flowers fresh, lighting correct. The showroom must look ready to photograph at any momentTrack daily foot traffic, conversations, and sales in a simple logFlag VIP visitors and high-interest clients for design consultation follow-upAnswer phones and emails promptly — professionally representing the brand in every interactionCoordinate meetings and appointments for trade client servicesSupport leadership with creative decks, presentations, and internal documents as neededClose the showroom each evening — secure products, lock up, set alarmWHAT YOU'LL DO — WEEKLYMonday morning update — weekend traffic numbers, sales closed, hot leads, stock that needs replenishingCoordinate incoming inventory — know what's arriving and when, prepare display space accordinglyRefresh vignettes disrupted by sales — maintain zone layout at all timesPhotograph the showroom weekly for review and social media contentREQUIREMENTS — MUST HAVE3–5+ years of experience in luxury retail, gallery management, interior design showrooms, or high-end hospitality — you've worked in a space where the average transaction is $1,000+ and the client expects to be treated like the most important person in the roomDesign literacy — you can speak to materials, craftsmanship, and style with genuine knowledge. You know the difference between marble and onyx, brass and gold-plate, handmade and mass-producedPresentation — how you dress, how you carry yourself, how you speak. You are the brand in this room and should look like you belong in the spaceProven ability to operate independently — you own the space, take initiative, and don't need constant directionDetail obsession — the showroom must look perfect. Not good. Perfect. Every time. If a cushion is crooked you fix it before you make your coffeeStrong administrative and coordination skills — managing email, scheduling trade client meetings, and supporting the team with creative and operational tasksResults-driven — you understand that commission means your success and the showroom's success are the same thingTech comfortable — Shopify POS, client email, Google Sheets, iPad, MacBased in or near DTLA with a reliable daily commuteSTRONG PLUSInterior design background or education — you can speak to clients about how pieces work in a room, not just as standalone objectsSales experience with high-ticket items — you understand the psychology of luxury purchases and never rush or pressureSocial media awareness — you can photograph the showroom and post to Instagram stories without being askedBilingual — our DTLA clientele is internationalPLEASE DON'T APPLY IFYour experience is exclusively in fast fashion or chain retail — this is a different world, different customer, different paceYou cannot name a single furniture designer or luxury brand you genuinely admireYou need daily direction to stay on task — this role requires full autonomyYou are not based near DTLA or cannot commit to a reliable daily commuteCOMPENSATIONBASE PAY$$4,000-$8,000 / mo *based on experience $42,000 – $48,000 annuallyCOMMISSION RATE3 – 5% on closed salesTracked through ShopifyMONTHLY SHOWROOM SALESYOUR COMMISSION$20,000 / month$600 – $1,000$30,000 / month$900 – $1,500$50,000 / month$1,500 – $2,500$75,000 / month$2,250 – $3,750$100,000 / month$3,000 – $5,000PHYSICAL REQUIREMENTSAbility to lift and mobilize items up to 25 lbs utilizing appropriate equipment and techniqueAbility to maneuver effectively around the showroom floor, stock room, warehouse, and officeUse of freight elevator to move and stage inventory between floorsRole includes prolonged periods of standing, twisting, stooping, kneeling, squatting, bending, and climbingHOW TO APPLY"The right person will walk into The Grotto and already feel like they belong."Send your resume and a short note — 3 to 5 sentences — on why this specific role speaks to you. Include any photos or links to spaces you have managed, styled, or curated.Applications without a personal note will not be reviewed.