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ServiceNow Presales Solutions Lead

XcutivesAustin, TXApril 22nd, 2026
ServiceNow Presales Solutions LeadEdison, NJ / Chicago, IL / Atlanta, GA/ Austin TXFull Time Permanent Travel - Must be open to travel as per the business needs ~ 25%Candidate must have presales experienceClient is looking for passionate individuals in the role of Presales & Solutions Lead to join our ServiceNow Practice. This individual will work on solutions using ServiceNow products across ITxM, HRSD, CSM, FSM, Gen AI/Agentic AI, IRM, App Engine and industry specific solutions. Responsibilities:Drive sales and solution activities, solution designing, and project planningContribute to project strategy and deliverable planningDevelop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicableWork effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teamsEvolve business solutions, articulate as appropriate to client audiencesProvide product demos and support proof of concepts as requiredCommunicate how the engagement impacts risks, business objectives, and quality goals to guide the work of othersInterfacing with implementation teams, explaining customer requirements, to ensure a successful transition from the sale phase to the delivery phaseDevelop and share reusable assets that can be readily applied to new opportunitiesRequired Skills:10 or more years of overall IT experience with 3 years of experience in ServiceNow presales.Experience in ITxM, CMDB, CSDM and DiscoveryExposure to HRSD, CSM, FSM, IRM Gen AI, Agentic AI and other industry specific solutionsTechnical knowledge in the following areas: ServiceNow Platform, workflows, IntegrationsServiceNow implementation experienceKnowledge of ServiceNow Managed Service Provider (MSP) model and ServiceNow Licensing.ServiceNow certified along with pre-sales accreditations, (Required: CSA/CIS, Preferred: CAD/CMA).Able to mentor, build teams, work in a team, work independently.Soft skills:Good oral and written communication skillsAbility to proactively propose alternate solutions to the customer as and when neededGood organizational and inter-personal skills to communicate with business stakeholdersSelf-driven, motivated and results orientatedStrong problem solving and troubleshooting skills with the ability to exercise mature judgmentTravel: Willingness to travel as necessary