Manager of Operations & Facilities

San Pedro Playhouse / The Classic Theatre of San AntonioReports to: Vice President of Operations & FinanceStatus: Full-Time, ExemptSalary: $50,000Position SummaryThe Manager of Operations & Facilities supports the daily operations of the theater and helps ensure that all spaces are safe, functional, and ready for use. This role coordinates building maintenance, assists with event and performance logistics, and supports front-of-house operations. This position is hands-on and execution-focused. The Manager works closely with the Vice President of Operations & Finance to carry out operational plans and ensure consistent follow-through across departments.This position is based in San Antonio and will require in-person attendance, as well as some night and weekend duties onsite.Key ResponsibilitiesOperations SupportSupport the day-to-day operations of the theaterAssist with performance and event logistics across multiple spacesCoordinate setup needs, including furniture, signage, and suppliesHelp ensure all spaces are clean, organized, and ready for useFacilities CoordinationCoordinate routine maintenance and repairsSchedule and follow up with vendors (HVAC, janitorial, general repairs)Track facility issues and report status updates to leadershipAssist in monitoring building conditions during events and rehearsalsFront of House & Event SupportSupport front-of-house operations as neededAssist with staffing coordination and communicationBe present for select evenings and weekends to support performances and eventsHelp troubleshoot operational issues in real timeOrganization & SystemsMaintain task lists, checklists, and operational calendarsTrack open items and follow up to ensure completionSupport the development and use of simple systems to improve efficiencySafety & Compliance SupportHelp maintain a safe environment for staff and patronsSupport incident reporting and documentationAssist with basic safety procedures and emergency readinessScope of RoleThis role is responsible for supporting and coordinating operations and facilities functions. Final decision-making authority remains with the Vice President of Operations & Finance.Qualifications2-5 years of experience in theater, events, or venue operations preferredStrong organizational and time management skillsAbility to manage multiple tasks and prioritiesStrong communication skills and attention to detailComfortable working evenings and weekends as neededDeep love and understanding of theatre with the ability to authentically represent the art form and connect with theatre audiences across demographicsWork EnvironmentThis position operates in a live theater environment with multiple performance and rehearsal spaces. The role includes both administrative and physical tasks, including lifting, moving equipment, and being on-site during events.What Success Looks Like in the First YearDay-to-day operations run smoothly with fewer last-minute issuesBuilding maintenance and vendor coordination are organized and proactiveFront-of-house and event support are consistent and well-executedTasks and projects are tracked clearly, with strong follow-throughCommunication across departments improves, with fewer gaps or confusionThe Vice President of Operations & Finance is able to shift more focus to finance and strategic prioritiesPosition ImpactThis role plays a key part in supporting the smooth operation of the theater. By improving coordination, follow-through, and daily execution, the Manager of Operations & Facilities helps ensure a positive experience for staff, artists, and patrons.