Freight Dispatcher

Job TitleAnswer incoming calls and respond to customer inquiries in a professional manner Schedule and dispatch drivers/technicians based on service needs and availability Monitor routes and provide real-time updates to customers Resolve customer concerns and ensure a positive service experience Maintain accurate records of service requests, schedules, and communications Work closely with team members to ensure timely and efficient operations QualificationsStrong communication and customer service skills Ability to multitask in a fast-paced environment Experience using Microsoft Word and Excel is required Problem-solving and organizational skills Previous customer service or dispatch experience is a plus Why Join UsSupportive team environment Opportunities for growth and advancement Stable, fast-paced work setting