Traffic Incident Management Specialist and Support

In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.Job DescriptionWe are seeking experienced Traffic Incident Management Support Specialists to join our team in Georgia and help improve roadway safety, incident response, and traffic operations across the region.In this role, you will support field-based traffic incident management activities, coordinate with emergency responders and transportation partners, and help restore traffic flow safely and efficiently during incidents, special events, and work zones. This is a great opportunity for someone with a strong background in emergency response, traffic operations, or public safety who wants to make a direct impact in the field.This role would require you be local to the Georgia area – statewide. Will require state day and/or overnight travel and in-office team collaboration meetingsKey ResponsibilitiesDevelop and maintain solid working relationships with all field responder agencies, DOT officials, and other industry stakeholdersLead and support traffic incident management operations during roadway incidents, planned events, and work zonesCoordinate with Traffic Management Center staff, law enforcement, fire/EMS, towing and recovery, and other partnersSupport response, lane closure, detour, and clearance strategies to improve safety and mobilityManage field-based TIM projects, including planning, execution, reporting, and closeoutDeliver training, tabletop exercises, and field drills for incident respondersTrack and analyze operational data, including response and clearance timesReview, analyze, and develop SOP/SOG updates for incident responsePromote work zone safety, responder safety, and compliance with agency standardsAssist and provide support services for the Statewide Traffic Incident Management Enhancement initiatives, to include daily operations, planning of events, and industry speakersRequired QualificationsAssociate's Degree in Business Administration (or equivalent)Typically, 5+ years of related work experience in an administrative capacity, including at least 1+ years of experience in proposal coordination and production, is required.Experience in emergency response, public safety, safety service patrol, or wrecker fleet operationsStrong written and verbal communication skillsExperience developing and delivering trainingProficiency with Outlook, Word, Excel, and presentation tools such as PowerPointPreferred QualificationsTowing or first responder experienceFHWA TIM Responder Training; Train-the-Trainer is a plusExperience with Traffic Management Centers or Regional Operations CentersFamiliarity with ITS, ATMS/ATIS, CAD integration, AVL, and incident management toolsProject management training or certification programSecurity Clearance RequirementNoneThis position is part of our Critical Infrastructure team.For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see what's next!Salary Range: $30.58 - $53.51We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.