Virtual Assistant

Virtual Executive Assistant — Remote | Full-Time The Latest Scoop · HairAway · Summit RecruitingAbout the RoleThis is a high-trust EA role supporting a solo operator running three businesses simultaneously: The Latest Scoop (a multi-location women's retail brand), HairAway (a laser clinic in the Netherlands), and Summit Recruiting (a Vancouver-based staffing firm).You'll own the operational surface so I can stay focused on strategy and growth. You operate with autonomy, sharp judgment, and a genuine bias toward action. If you're not already using AI tools to amplify your output every day, this isn't the right fit.What You'll Own📬 Email & Communications Manage inboxes across all three businesses. Respond autonomously where you can. Flag what needs my attention with context and a recommended action.📅 Calendar Management Own scheduling across businesses. Send pre-meeting briefs and post-call recaps. Make sure nothing slips.🧑 💼 Recruitment — The Latest Scoop (Lead) Run end-to-end hiring for TLS store and head office roles — job postings, sourcing, screening, scheduling, offers, and onboarding coordination.🤝 Recruitment — Summit Recruiting (Support) Support active placements under my guidance. Draft LinkedIn InMail outreach, manage candidate and client scheduling, prepare invoices.💬 Customer Service — TLS Own customer communications. Handle routine inquiries, orders, and returns autonomously. Escalate edge cases with context and a recommendation. Build response templates and a CS knowledge base.⚙️ Process & Systems Create SOPs, build workflow templates, and document processes as you go. Nothing should live only in one person's head.🗂️ General Operations Vendor and supplier coordination, Google Drive management, Klaviyo and MailerLite support, document drafting, deadline tracking.You're the Right Fit If:✅ Your written English is sharp enough that your drafts go out with minimal editing ✅ You use AI tools (Claude, ChatGPT, etc.) daily — not occasionally ✅ You've managed inboxes and calendars for a busy principal before ✅ You're a systems thinker who documents as you go ✅ You handle sensitive information (financials, HR, leases) with discretion ✅ You have 3–5+ years in an EA, ops, or multi-business support roleBonus points for: Dutch language skills · Recruiting background · Retail or ecommerce experience