Patient Navigator/Unit Secretary Emergency Department Full time

Job DetailsDescriptionValley View hospital's Emergency Department is seeking a full-time Patient Navigator/Unit Secretary. As the Patient Navigator/Unit Secretary you will provide individualized assistance to patients, families, and caregivers to overcome barriers within the healthcare system and facilitate access to all of the resources available to patients. Functions as a communication link from Emergency Department to other departments. Validates and verifies accuracy of ED department charges. (Initial entry of charges is performed by ED RN staff)Act as a link between patients and care providers to facilitate clinical and supportive care services. Functions as a single point of contact among referring physicians, patients, and other clinical caregivers.QualificationsEducation:High School graduate or equivalentExperienceOne year secretarial experience preferredStrong computer and organizational skills preferredSkillsStrong communication skills required.Ability to provide leadership in process improvement.Ability to coordinate and work as a team member with various disciplines and departments.Ability to form strong alliances with referral and resource agencies in the communityAbility to provide holistic care for patients with education and information about their illnessActive listening skillsAbility to anticipate change and react accordinglyClear and persuasive communication skills among all levels and audiencesComfortable in role as troubleshooter or problem solverExperience in conflict resolutionSensitivity to cultural and ethnic groupsDemonstrated leadership style that builds and maintains a climate of trust and inspires collaboration with medical staff and departmentsKnowledge in emergency careKnowledge of legal and professional guidelines and scope of practiceAbility to multitaskAbility to work in a self-directed environmentSound decision-making and critical-thinking skillsTeam builder with a collaborative style, yet also a decisive thinkerTime management skillsSALARY RANGE‎$20.00 to $28.87/hour Entry salary dependent upon education, skill set, and experience.BenefitsMedical, Dental and Vision coverage including coverage for eligible dependentsEmployer paid basic life coverage with buy-up coverage optionsFlexible Spending Account (FSA) for health care and dependent care.Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.Tuition Assistance AvailableRetirement Plan 401(a)Retirement Plan 403(b) plans with employer matching contributions.Employee Assistance ProgramEmployee discount on Valley View Medical ServicesEmployee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s)Free Use of Sunlight and Aspen SkiCo day passes, based on availability.Loan RepaymentValley View is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!APPLICATION SUBMISSION END DATEThis position will be open for a minimum of three days and until a top applicant is identified.About UsLocated between Aspen and Vail, along the Colorado River, Glenwood Springs is a mecca for outdoor adventures in our beautiful mountains. When you are looking to relax, we also have the largest hot springs pool in the world. As a community with a population of about 10,000, Glenwood Springs is an ideal size.Valley View Hospital offers exceptional benefits, including a robust health and dental plan; vision and life insurance; defined contribution pension plan; 403(b); and generous accrual of vacation/sick days. Relocation and other financial assistance may apply, along with many more employee perks.At Valley View, our mission is to provide convenient, connected care to the communities of Western Colorado with scope, technology, and expertise that are rarely found in regional hospitals.