Vice President, Operations

Vice President, OperationsAvenue5 is in search of Vice President, Property Management to join our dynamic team of Fivers!We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:Listen to our associates, recognize them, and give them room to growInvest in our associates to help them become the best version of themselvesApproach every important decision with our associates in mindCelebrate our associates' successes and encourage them to raise the bar even higherAbout the Vice President, Property Management RoleThe vice president, property management creates the strategic direction for existing complex portfolio clients and partners to maximize client satisfaction. This role is responsible for growing assigned properties within the portfolio by leveraging the Avenue5 tools and technology to maximize performance results. The vice president operations will execute long- and short-term plans and directives by implementing judgement, vision, management and leadership.Primary Responsibilities and ObjectivesUnderstand the client and company's business objectives to ensure maximization and satisfaction of client accountsResponsible for full associate life cycle including recruiting, mentoring and performance managementServe as the strategic business partner responsible for revenue growth for complex clients and partnersResponsible for achieving growth and operational KPI's for portfolio clientsResponsible for the properties annual budget, P&L statements, general ledger and creating necessary reports for the property owners and Avenue5 leadershipLead all aspects of the client relationship including communications, planning, education, and problem resolutionProvide subject matter expertise to clients to ensure product utilization is optimalUnderstand the market landscape including pricing trends, competitor strengths and weaknesses, and client requirementsMaintain an expert level knowledge and understanding of all Avenue5 products and servicesAssess revenue and profit potential for all properties and portfolio clientsLead special projects to support client developmentCollaborate on all RFP and RFI responses as related to assigned portfolio in conjunction with sales and client servicesPerform other duties as assignedEducation and ExperienceHigh school diploma is required. Bachelor's degree is preferred.Ten or more years of experience in multi-family property management is requiredTen or more years of direct management experience is requiredTen or more years of experience in managing, expanding and developing relationships with clients at a senior level is requiredTwo or more years of experience in a Vice President roleThird party, multifamily experience requiredCPM certification is preferredParticipation in industry groups is preferredFive or more years of experience in Yardi Voyager or other equivalent system is requiredSkills and RequirementsStrong understanding of property management industry trends, issues, and emerging technologyTrack record of accomplishments and high-impact resultsAbility to work independently and prioritize effectively in a fast-paced environmentIntermediate to advanced level knowledge with MS Office Suite including Outlook, Word, PowerPoint and Excel (including Excel functions)Ability to meet deadlinesAbility to read and understand financial statementsAbility to create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and developmentExcellent written and verbal communication skillsRequired to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assignedDiversityDiversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.