Intern, IT
Halff is actively seeking an Intern for our IT group in our Richardson, TX office.
What You Will Do:
- Track, route and redirect problems to correct resources
- Update customer data and produce activity reports
- Walk customers through problem solving process – document resolutions as necessary for knowledgebase articles and ITIL library as appropriate
- Follow up with customers, provide feedback and see problems through to resolution
- Utilize excellent customer service skills and exceed customers’ expectations
- Ensure proper recording, documentation and closure
- Recommended procedure modifications or improvements
- Preserve and grow your knowledge of help desk procedures, products and services
- Possess an innate understanding of technologies coupled with a deep curiosity to always learn more
- Thrive in an environment that gives all team members a voice in the creative process and empowerment to grow their skill sets through a combination of solo and team projects
What You Will Need:
Pursuing a Bachelor's or Master's Degree in IT or closely related field Great communication skills
Company Overview:
- Halff is a full-service infrastructure consulting firm planned, designed, engineered, constructed — and purposed — for people. Since 1950, we’ve been creating smart solutions that improve lives and communities by turning ideas into reality.
- Halff was founded on a core tenet: Focus on people, treat them well, and success will follow. It’s no wonder, then, that our employees and the culture they create result in our firm consistently being named a Top Workplace in America.
- Our industry-leading professionals collaborate to meet tough challenges in creative ways. You can view Halff's full complement of services here
- Halff has over 30 offices in Texas, Oklahoma, Louisiana, Florida, Arkansas, Georgia and Arizona. For a full list of our locations, click here
- We Offer Excellent Benefits, Including But Not Limited ToMedical, dental, prescription and life insurance
- Long-term and short-term disability insurance
- Paid time off (PTO) and 8 company paid holidays (and Veteran's Day for our veterans)
- Traditional and Roth 401(k) plans
- Employee Stock Ownership Plan (ESOP)
- Health Savings Account (HSA)529 College Savings Plan
- Flexible spending accounts (FSA)
- Employee Assistance PlanClick here for a more comprehensive list of Halff's benefits
- Salary is competitive and commensurate with experience.
- All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
- Halff is a drug-free workplace. This offer of employment is contingent upon the receipt of a clear drug screen and background check prior to your first day of employment. This position may be subject to random drug testing pursuant to federal regulations.
- Interns are paid hourly and work full-time (40 hours/week), typically 8a-5p Monday through Friday.
- Halff does not pay for or provide housing for Internships.#internopp