Personal Insurance Account Manager

Join a rapidly growing agency focused on delivering exceptional results for clients while building a workplace where their team can thrive. This is an agency with leadership that believes that the success of the company comes directly from investing in the growth, development, and well-being of their people.Account Manager QualificationsProperty and Casualty insurance licenseOne (1) year of experience in customer service or administrative supportPossess a genuine willingness to learnBe intuitive and resourcefulPossess an upbeat, positive, and enthusiastic attitudeBe a great team playerAbility to prioritize and multi-taskExcellent written and verbal communication skillsAbility to build rapport with clientsBasic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)Highly reliable with the ability to maintain regular attendance and punctualityAccount Manager BenefitsGreat benefits, supportive team, and room for growth!401(k)Full benefits packagePaid time offCompetitive Salary + Bonus OpportunitiesHybrid schedule- 4 days in office/1 remoteOpportunities for career growth and advancement within the agencyAccount Manager ResponsibilitiesHandle inbound and outbound contacts in a courteous, timely, and professional mannerProvide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentationAnswer customer calls and correspondence regarding new or existing insurance policiesMaintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management systemSecure all Trailing Documents from customersListen to customers, understand their needs, and resolve customer issues