Center Operations Director

OverviewDrive Growth. Inspire Teams. Make a Difference.At Proud Moments ABA, we believe strong leadership and smart operations are the backbone of our success in delivering life-changing services to children and families. We're looking for a dynamic and results-drivenCenter Operations Directorto oversee the day-to-day management and strategic growth of our brand-newMemphis, TNcenter in theBartlett Corporate Parkarea onWolfcreek ParkwayIn this key role, you'll partner closely with senior clinical leaders, guide administrative teams, track performance metrics, and implement initiatives that elevate quality, efficiency, and client satisfaction. This is an exciting opportunity to lead with purpose and help shape the future of care in your community.Proud Moments ABA is a behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. Proud Moments is a haven of knowledge and expertise for parents of children diagnosed on the autism spectrum. We offer expert treatment, innovative techniques, and compassionate, child-centered care.ResponsibilitiesAccelerate the financial success and continued growth of our center by effectively managing day-to-day operations at the facility(s) finishExpand access to Proud Moments' life-changing ABA services for children with autism by cultivating and strengthening relationships with schools, physicians, health systems, and other organizations that refer families for autism careManage relationships and day-to-day administrative activities of Board Certified Behavior AnalystsEnsure a smooth on-boarding experience for new Proud Moments families by engaging in weekly family meetings and building parents' confidence in their child's clinical teamAdvocate for families receiving services by resolving issues promptly and compassionatelySecure accurate insurance reimbursement for ABA services through rigorous oversight of Authorizations Management and Billing proceduresMotivate staff to continually improve performance and grow professionally through annual evaluation, mutual goal setting, and constant monitoring of progress toward established objectivesQualificationsExperience with ABA Therapy and a compassionate understanding of the needs of children with autism and their families; preferred2-4 years of management experience, including supervisory responsibilityDemonstrated ability to build, sustain, and grow productive relationships with organizational management, staff, clients, and community stakeholdersExceptional leadership skillsSuperior project, planning, organization, and time management skillsExcellent communication skillsBenefitsCompetitive pay commensurate with your education, experience, and locationMeaningful work-life balance with Monday-Friday scheduleGenerous paid time offComprehensive benefits package, including: Medical, dental and vision coverage401K retirement savings programEmployee Assistance ProgramsAdditional InformationYou deserve to work with the best – Proud Moments ABA.If you're ready to accelerate your professional career with a fast-growing, highly respected behavioral health organization, Proud Moments ABA encourages you to submit your qualifications for this position today.Proud Moments ABA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. In addition to federal law requirements, Proud Moments ABA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.LI-OnsiteJ-18808-Ljbffr