Customization Associate

We are seeking a Full-Time Customization Associate to become an integral part of our team here at Columbia Safety & Supply! This is an excellent opportunity for an individual who is looking to join a growing company.The Customization Associate is accountable for successfully and efficiently meeting the needs of clients, via the orders placed for customized products.This role is to engage with the daily demands of customization activities, including understanding and communicating needs for the flow of products, taking ownership of high-quality and efficient output, and working as needed to identify and resolve issues.Properly clean, maintain, calibrate, program, adjust & change machines and settingsSelect the proper art files, thread, needles, and backing to meet quality and design specificationsHoop products, load and unload items to/from machines for quality and efficiencyTroubleshoot issues to maintain design and item quality during embroidery runsDocument machine settings and supplies used on new designs to ensure future consistencyProduct and order trimming, folding, packaging, and staging to meet needs and quality standardsParticipate in, and request, ongoing personal and team training, for customization as well as departmental cross-training, while supporting and training other teammates as neededMaintain a clean, safe, and organized workspace through daily cleaningAll duties are necessary to support an efficient and successful customization processExcellent interpersonal and communication skillsExcellent organizational skillsExpertise in time management and attention to detailSense of urgency and self-starting mentalityBenefitsWe are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Some of our benefits:Company HSA ContributionsAdd On Insurance Options: Accident, Short Term Disability, etc.Free Employee Assistance Program:24/7 accessGeneraous paid time off (PTO) that increases with tenure, plus company-paid holidaysVolunteer Paid Time Off: Give back to our community & get paid!401k Matching Options with no Vesting RequirementsApplications for this opening are being taken exclusively online, thank you for your interest in joining our growing team!This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.#ZR