Account Manager

Enterprise Account Manager (Relationship-Driven Sales Leader) O’Fallon, IL / Chesterfield, MO Base Salary: $75,000 – $90,000 + Uncapped Commission (DOE) About Secure Data Technologies Secure Data Technologies is a veteran-owned and operated IT solutions provider built on a simple principle: execution is everything. We partner with organizations to deliver infrastructure, cybersecurity, cloud, and managed services that drive real business outcomes. Our culture is grounded in how we work: Collaboration over silos Accountability over excuses Respect in every interaction Professionalism with room for fun We are a growth-focused organization where strong relationships, clear communication, and consistent execution define success. About the Role We are hiring an Enterprise Account Manager to own and grow strategic client relationships. This is a high-impact, client-facing role focused on building trust, identifying opportunities, and expanding existing accounts. You will act as a trusted advisor to your clients while working closely with internal technical teams to deliver solutions that align with business goals. If you are someone who builds relationships naturally, communicates with confidence, and follows through on what you say—this role is built for you. What You’ll Do Own and grow a portfolio of enterprise-level client accounts Build strong, long-term relationships with key stakeholders and decision-makers Identify and drive upsell and cross-sell opportunities across IT services Lead strategic conversations tied to client goals and outcomes Present tailored solutions across infrastructure, cybersecurity, cloud, and managed services Partner with Solutions Architects and internal teams to deliver a seamless client experience Maintain an active pipeline and accurate forecasting Bring client feedback and insights back to internal teams to improve delivery A Day in the Life Start your day reviewing your pipeline, priorities, and client updates Join a client call to discuss upcoming initiatives and uncover new opportunities Collaborate with a Solutions Architect to scope and position a tailored solution Follow up with key stakeholders to move opportunities forward Check in with existing clients to strengthen relationships and ensure satisfaction Update CRM and forecasting to reflect pipeline activity Wrap up the day planning next steps to keep momentum moving What Success Looks Like in Your First 90 Days 0–30 Days: Complete onboarding and gain a strong understanding of Secure Data’s services and solutions Build internal relationships with sales, engineering, and leadership teams Begin meeting key clients and learning their environments, goals, and challenges 30–60 Days: Take ownership of assigned accounts and establish consistent client communication Identify initial opportunities for account growth and expansion Build and maintain an active pipeline with qualified opportunities 60–90 Days: Drive and close early wins within existing accounts Demonstrate ownership of client relationships and consistent follow-through Contribute to revenue growth through upsell and cross-sell activity Operate independently while collaborating effectively with internal teams What You Bring 5–7+ years of experience in account management, sales, or business development Experience within MSP, VAR, or IT services environments strongly preferred Proven ability to grow accounts and consistently hit revenue targets Strong communication and presentation skills Ability to build trust quickly and maintain long-term relationships Organized, proactive, and accountable in how you operate Preferred Qualifications Bachelor’s degree in Business, Marketing, or related field Experience with consultative or solution-based selling Relevant certifications (Sales, PMP, or IT vendor certifications such as Microsoft or Cisco) are a plus Why Secure Data Veteran-owned leadership with a strong foundation of discipline and trust Uncapped earning potential tied directly to performance Direct exposure to leadership and the ability to make an impact Strong technical bench to support your success in the field A culture that values execution, ownership, and results Work Environment Hybrid flexibility with leadership approval Collaborative, fast-paced, performance-driven team Occasional travel to client sites Apply Today If you’re a relationship-driven professional who takes ownership, follows through, and knows how to drive growth—we want to hear from you. Pay: $75,000.00 - $90,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Have you worked in an MSP, VAR, or IT services environment? Are you currently responsible for growing revenue within existing client accounts (upselling/cross-selling)? What size of accounts have you primarily managed? Are you comfortable leading client-facing conversations with decision-makers (C-level, Directors, etc.)? What is your average annual revenue responsibility (quota or book of business)? Education: Bachelor's (Preferred) Experience: Account Management: 5 years (Required) IT service management: 3 years (Required) Revenue cycle management: 3 years (Required) Customer relationship management: 5 years (Required) Enterprise sales: 3 years (Required) Sales pipeline: 3 years (Required) Language: English (Required) Ability to Commute: O'Fallon, IL 62269 (Required) Work Location: In person