Quality Systems Technician

Company Overview: Nelson Global engineers, manufactures, and distributes clean and efficient Air & Fluid Transfer, NVH, Complex Structural, Acoustic, and Thermal Management Solutions. Nelson Global partners with the world’s leading OEMs. With 22 global manufacturing and distribution facilities and unparalleled engineering and innovation capabilities, Nelson Global provides mission critical solutions with the highest degree of reliability at the lowest cost. Our dedication to serving our employees, partners, and the planet responsibly is realized across three pillars of sustainability: environmental, social, and governance. By empowering our people, reducing waste, and developing innovative and efficient systems, we support the communities and resources that spur the industries and technologies of the future. Position Overview: The Quality Systems Compliance Technician position will assist in completing material compliance requests for customers, document control, and warranty claim review. Additionally, this position will be involved in helping to maintain the company’s Quality Management System through internal and 3rd party audits and assisting in completing corrective actions for findings that may be identified. Primary Responsibilities & Duties: Completing customer material compliance requests, such as REACH, RoHS, Prop 65, etc. Reviewing and updating, as needed, controlled documents Assist in investigating internal and external audit findings to help drive timely and effective corrective actions Work closely with customers to complete the necessary compliance documentation Assist in the ISO 9001/IATF 16949 certification process Ability to log on to customer websites and complete warranty claim review Assist in training other functional departments for documentation updates Ability to complete effective internal audits and assist in documenting findings and corrective actions Required Education & Experience: Proficient in working with electronic records, databases, Microsoft Office, ERP/MRP (Oracle, EPICOR, SAP) and compliance portals (Assent, IMDS, CDX) Previous relevant experience or training with material compliance Internal Auditor certification or completion of internal auditing training Ability to work in a team environment independently with minimal supervision Experience in manufacturing and ISO 9001/IATF 16949 certifications is a plus Skills & Abilities: Strong leadership skills to support and motivate others Must possess analytical and problem-solving skills Ability to effectively handle multiple projects concurrently Time management skills and ability to work under tight deadlines