Program Ops Program Manager
CategoryInformation TechnologyJob LocationRockville, MarylandTracking Code5385Position TypeFull-Time/RegularCALIBRE Systems, Inc., an employee-owned management consulting and digital transformation company, is looking for a highly motivated Program Operations Program Manager to join our dynamic team supporting a federal client. This position is accountable for the successful execution of Program Operations, providing overall leadership, federal compliance oversight, and integration across all program operations activities to ensure delivery of high quality outcomes aligned with customer objectives.Responsibilities Include, But Are Not Limited To Serve as the single point of accountability for all Program Operations activities, deliverables, and performance outcomes. Provide strategic leadership and direction across Program Operations, ensuring coordination among DUA management, stakeholder engagement, training, technical assistance, website/repository management, assessment, and project management functions. Ensure all deliverables meet scope, quality, timeliness, and federal compliance requirements, including PRA, Section 508, NIH web standards, and federal records management. Oversee Program Operations planning and execution, ensuring alignment with NIH priorities and COR direction. Manage and oversee Project Managers and Task Leads supporting Program Operations. Ensure timely preparation, review, and federal clearance of deliverables, including PRA packages, reports, plans, and public facing materials. Maintain senior level, professional communication with NIH leadership, the COR, federal partners, and key stakeholders. Apply technical knowledge of program operations to guide decisions related to data access workflows, governance, automation, technical assistance, and dissemination activities. Monitor program risks, performance metrics, and customer satisfaction, and drive corrective actions or program enhancements as needed.Required SkillsStrong leadership and program management skills across complex federal operationsIn-depth knowledge of federal procedures, standards, and oversight requirementsAbility to manage data access workflows, governance, and linkage-related activitiesStrong understanding of federal contract delivery requirements and compliance with SOWAbility to oversee multiple program components and ensure high-quality outcomesExcellent verbal and written communication skillsPreferred SkillsFamiliarity with NIH program operations, data access programs, or research data infrastructureKnowledge of automation or AI-enabled operational workflowsExperience engaging with oversight bodies (e.g., privacy boards, review committees)Understanding of large-scale program coordination involving governance and disseminationRequired ExperienceDoctoral degree in Health Services Research, Social Sciences, Economics, Behavioral Research, or related field5+ years of experience serving as a Task Lead on federal efforts of comparable size and complexity2+ years of experience managing projects comparable in scope and scaleDemonstrated experience leading programs or tasks for or within a federal agency or organizationTechnical background supporting complex program operations, including data access and linkage activitiesProven experience delivering federal contract deliverables on time and in compliance with SOW requirementsPreferred ExperienceExperience managing large, multi-component federal programsExperience supporting NIH or similar federal research/data environmentsExperience overseeing automation or AI-enabled workflows in a federal settingExperience working with governance or oversight bodies on compliance and review processesCALIBRE and its subsidiaries are an Equal Opportunity Employer and supports transitioning service members, veterans and individuals with disabilities. We offer a competitive salary and full benefits package. To be considered, please apply via our website at www.calibresys.com. Come join our dynamic team. #CALIBRECareers