Staff Software Engineer, AI-Driven CX Platform

Databricks in Mountain View operates a world-class AI-native platform for Customer Experience Intelligence. The Staff Software Engineer will architect and deliver the CXI workflow platform that orchestrates AI agents, humans, and enterprise tools into end-to-end operations. You will contribute to the technical vision across domains and drive reliable, scalable backend systems. The role emphasizes cross-functional leadership, mentoring, and high engineering standards to enable rapid, safe