Field Service Technician - Menomonie, WI

Location: Menomonie, WIBase PayEmployee Type: FT Non-ExemptOrganization: Martin Bros. Distributing Co. Inc.Department: ServiceJob Posted: 2026-05-08Job Post Expires: 2026-05-22This position manages other employees.This position requires % travel.The Field Service Technician is responsible to provide repair services to equipment at the customer location, maintain parts and equipment inventory to effectively perform repairs, and maintain preventative maintenance schedules for customers. The field service technician would work in the twin cities as well as surrounding areas.ExpectationsDiagnose equipment and complete necessary repairs at customer locations. Repair equipment (coffee, juice, dish machine, laundry, etc.) Accurate and timely documentation and record keeping, EMP Training/testing for knowledge and proficiencyProper use and operation of company equipment and property. Update and maintain equipment to good working order. Perform proper preventative maintenance Document parts used on equipment to assist in inventory control Responsible for van being clean and organizedConduct all work in safe manner 100% safety record in both daily work and driving Coachable with corrective action if needed Communicate all safety concerns to Service ManagerMaintain positive working relations with co-workers and customers Legendary customer service, courteous and professional – proper uniform Respectful during all interactions, part of the solution Positive attitude, willingness to help othersEducationHigh School diploma or general education degree (GED) Skills And QualificationsGood driving record (must be insurable at regular rates)Mechanically inclined in areas of plumbing, refrigeration and electricalTechnical trouble shooting skillsAbility to work independently and prioritize eventsLogical, mechanically inclined thinkingProblem solving ability (must be able to think of alternative solutions)Willing to work with the publicAbility to do plumbing (soldering, pipe fitting, etc.)Ability to move/lift 100 poundsPhysically capable of getting in and out of service vanRead and interpret electrical blueprintsFamiliar with Microsoft products and be able to enter dataSome overnight travel may be requiredMust be able to successfully pass a pre-employment drug screen and background check