Technology Services Project Manager

General Definition of WorkThe technology services project manager, under general supervision, performs complex work managing and overseeing high-level technology projects for the Technology Services Division. Position will coordinate, implement, execute, control, and ensure the timely delivery and budget compliance of technology projects that cross multiple departments. Employee performs advanced work to carry out Board of Education policies and procedures under the direction of assigned Executive Director.QualificationsTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Salary/StatusNC 17 Salary Non-Certified Schedule/Full-time, 12 monthsReports ToAssigned Executive DirectorPlace of WorkThe normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.Essential FunctionsAdhere to all state, federal, and local laws, policies, and proceduresDefine project scope, goals, and deliverables to align with district objectivesCreate and lead cross-functional teams to ensure successful project executionDevelop and manage project schedules, budgets, and timelinesSet project deadlines, monitor progress, and ensure completion within projected timeframes and budget limitsBuild and maintain relationships with district leadership, vendors, and stakeholdersProvide regular updates on schedules, budgets, and change requests to leadershipEstablish key performance indicators and tracking reports to measure project successFoster a high level of customer service, innovation, and collaboration within the Technology Services DivisionDeliver project documentation and process standardizationFacilitate staff meetings and attend other related meetings as needed/requiredParticipate in professional development workshops and trainingCreate an inclusive environment with positive communication/public relationsPerform related work as assigned or requiredKnowledge, Skills, AbilitiesIn-depth knowledge of project management techniques and methodologies, specifically in technologyKnowledge of the Project Management Institute (PMI) and/or SCRUM tools, training, and methodologiesComprehensive knowledge of federal, state, and local regulatory requirements applicable to school system technologyKnowledge and understanding of the principles, practices, and procedures of public school system policies and technologyThorough knowledge of county and school board policies, procedures, and standardsSkilled in project management and schedulingSkilled in managing multiple large-scale projects simultaneouslyAbility to reflect appropriate response to situations, while maintaining a professional and personal demeanorAbility to implement local, state, and federal rules, guidelines, and procedures into daily business operationsAbility to develop and maintain project schedules, budgets, and quality assurance proceduresAbility to learn and use specialized tools, equipment or software related to business needsAbility to conceptualize, initiate, monitor, and evaluate projectsAbility to employ positive communication skills in all settings/mediumsAbility to reason, make judgments, and maintain effective working relationshipsAbility to problem-solve utilizing sound judgmentAbility to work effectively in high-pressure, deadline-driven environmentsAbility to manage confidentiality regarding school system business and dataEducation And ExperienceBachelor's degree in technology, business, or related field requiredMinimum of five (5) years of related experience requiredEquivalent combination of education and experienceSpecial RequirementsPossess and maintain a valid driver's license or ability to provide own transportationTravel to school district buildings and professional meetings