Seasonal Termite Appointment Setter

Seasonal Termite Appointment SetterThis is a full-time Seasonal Termite Appointment Setter position located remotely. The individual we are looking for is someone who enjoys working in a team environment and excels at an individual level. This position is not expected to extend beyond October 2026.$15/hr + CommissionUpbeat and exciting company culture and much more!Responsibilities include:Contact current and potential customers by phone to book termite inspections, focusing on creating efficient, tightly clustered field routesHandle customer hesitation or resistance using persuasive communication techniques and approved scriptingDetermine and align customer availability with field inspector schedules to ensure optimal appointment placement.Strategically cluster appointments to reduce travel time and maximize inspector productivityAccurately enter appointment details and notes into the CRM or internal scheduling systemUse company-provided scripts as a guideline while tailoring conversations to individual customer needs and situationsSelect which leads to contact based on lead quality, urgency, and scheduling needsCollaborate to handle cancellations, rescheduling, and customer inquiriesCommunicate with inspectors and field operations managers to confirm availability and accommodate special requestsParticipate in coaching sessions, team check-ins, and ongoing training to improve performance and align with department goalsAdjust scheduling plans quickly in response to customer needs, last-minute changes, or internal prioritiesEstablish trust and a positive customer experience through strong interpersonal and listening skillsResolve overlapping, missed, or inefficient bookings using sound judgment and route awarenessDocument call results and maintain performance tracking within internal systemsWork collaboratively with other appointment setters and supervisors to meet collective targets for route density, show rate, and customer satisfactionRequirements:Must have strong phone communication skills, persuasive speaking, and effective objection handlingMust have the ability to quickly problem-solve, think creatively, and adapt while managing time efficiently, navigating systems, entering data accurately, and booking appointments that align with both customer needs and team goalsMust have the ability to actively listen, build rapport, and tailor conversations to a variety of customer situationsTo ensure optimal employee performance in a remote work environment, remote employees are expected to maintain the following work environment:A quiet and distraction-free working spaceStable internet connection with consistent download speeds of 20 Mbps and upload speeds of 5 MbpsJitter below 20 millisecondsDedicate full attention to job duties during working hoursAptive Intelligent Pest Control is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don't freak out. You never thought bugs could be this cool.Our culture is built on accountability, discipline, and high integritywe work hard and have fun doing it. Aptive has been recognized for both its impact and workplace culture, including Inc. Magazine's Best in Business and Best of State, Glassdoor's Top 100 U.S. Workplaces, and Entrepreneur Magazine's Best Companies in America. And we're just getting started.