Associate Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits,dataand resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensivebenefitsand career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to startCaring. Connecting. Growing together.Schedule: Monday through Thursday, 7:45 AM- 5:00 PM or until last patient leaves. Friday 7:45 am to 1:00 pm or until last patient leaves. May be asked to float to other locations for coverage, as needed.Location: 4700 Forest Dr. Columbia, Ground Floor, SC 29206Primary Responsibilities:Greet and check in patientsVerifies patient demographics and insurance informationCollects outstanding balances, co-pays, deductibles, and co-insurancesChecks patients out and schedules future appointmentsPerforms general clerical dutiesMeets the communication needs of the patient/ family, practice providers, and practice staffParticipate in performance improvement activitiesGreet patients in a professional and courteous mannerDirects patients to appropriate areasCheck-in' all patients, gives patient medical forms to complete and update if neededCollecting payments, printing receipts, and posting paymentsScanning and filing patients' information if neededReconciles cash drawer daily and send deposit to Department managerRetrieve and sort mail into appropriate boxesSorts and documents any returned mailMaintains a good working relationship with practice staff membersPerforms all other duties assignedMeets dress code standards: appearance is neat and cleanCompletes annual/ monthly education requirementsReports to work on time and as scheduledCompletes work in a timely mannerAttend staff meetingsEnsures patient confidentialityComplies with all practice policies and procedures.Performs other duties as assignedWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED (or higher)1+ years of customer service or healthcare related experience1+ years of computer proficiency experience in Microsoft Office (Outlook, Word, etc.)Preferred Qualifications:1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical recordsKnowledge EMR (ECW)Knowledge of insurance carriers and managed care plansKnowledge of medical terminologySoft Skills:Ability to work independently and maintain good judgment and accountabilityDemonstrated ability to work well with health care providersStrong organizational and time management skillsAbility to multi-task and prioritize tasks to meet all deadlinesAbility to work well under pressure in a fast-paced environmentExcellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from othersPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO, #RED