Application Engineer
About Prosonix LLCProsonix LLC is a leading manufacturer of industrial steam injection heaters and related technologies serving a wide range of industries worldwide. We are committed to delivering high-quality, innovative solutions that improve process efficiency and performance for our customers.Position OverviewProsonix is seeking a motivated and disciplined Application Engineer to join our technical sales and support team. This role combines engineering, customer interaction, and project execution.Success in this position requires not only strong technical ability, but also consistent follow-through, proactive communication, and ownership of work from start to finish. The ideal candidate is organized, self-directed, and comfortable managing multiple priorities in a customer-facing environment.Key ResponsibilitiesProvide technical support to the sales team during customer inquiries, presentations, and proposal developmentEvaluate customer applications and recommend appropriate solutionsAssist customers with product integration, troubleshooting, and system optimizationSupport installation, commissioning, and start-up activities (remote and on-site)Prepare and review technical documents, including specifications, drawings, and product selection toolsDevelop and maintain engineering tools and spreadsheets (Excel-based)Create and modify drawings using AutoCADMaintain accurate records of customer interactions, project status, and technical issuesCommunicate regularly with internal teams and customers to ensure alignment on project status and expectationsTravel as needed to support customer projects and site visitsWhat Success Looks Like in This RoleProjects and tasks are completed on time, or risks are clearly communicated in advanceCommunication is proactive, clear, and consistentWork is well-organized and progress is visible to the teamCustomer and sales inquiries are handled with urgency and follow-throughTechnical solutions are accurate, practical, and well-documentedQualificationsBachelor’s Degree in Mechanical Engineering, Chemical Engineering, or related field3+ years of experience in an engineering or technical support role (application or sales support preferred)Strong analytical and problem-solving skillsProficiency in Microsoft Excel and AutoCADExperience with VBA or automation tools is a plusCritical Skills & Work StyleDemonstrated ability to manage multiple tasks and deadlines with consistent follow-throughStrong, proactive communication skills, including regular status updates and early identification of risksAbility to take ownership of work from initial request through completionHighly organized, with the ability to prioritize effectively in a dynamic environmentComfortable working independently while maintaining alignment with the broader teamWho This Role Is Best Suited ForThis role is ideal for individuals who:Take pride in delivering work on time and as committedEnjoy working with others in support of a goalPrefer structured, accountable environmentsNaturally follow up and communicate without being promptedEnjoy solving real-world engineering problems while working directly with customersWhat We OfferCompetitive salary and benefits packageOpportunities for professional growth and developmentA collaborative and supportive work environmentExposure to a wide range of industries and applicationsApply NowJoin Prosonix and become part of a team focused on delivering high-impact engineering solutions to customers around the world.