Cloud Systems Administrator

OverviewJOB TITLE: Cloud Systems AdministratorEMPLOYER: NASPODEPARTMENT: TechnologyLOCATION: Hybrid - Local to Lexington KYREPORTS TO: Director of IT OperationsGRADE: 28SALARY RANGE: $85,300 - $104,500Job SummaryThe Cloud Systems Administrator will support the Director of IT Operations in designing, implementing, and maintaining the core IT infrastructure for NASPO and its sister organization, PPA/RFxP. This position will be instrumental in building, scaling, and securing a modern cloud environment centered on Microsoft 365, Intune, SharePoint, and OneDrive.This is a hands-on position that blends day-to-day administration with ongoing improvement and project-based work, requiring both thoughtful problem-solving and technical execution. The ideal candidate is a well-rounded systems administrator who is comfortable working across a variety of technologies, enjoys building and improving systems, and approaches their work with strong attention to security and risk.Essential FunctionsAdminister, maintain, and secure core IT infrastructure, with a focus on Microsoft 365 and supporting cloud-based services.Partner with the NASPO Director of IT Operations in developing and implementing IT policies, procedures, and services for both NASPO and PPA/RFxP to ensure compliance with the organization's long-term IT strategy and overall goals.Apply security best practices in day-to-day administration, including identity and access management (IAM), device compliance, endpoint protection, and least privilege access.Monitor system performance and reliability and proactively identify and resolve issues.Serve as the primary point of contact between NASPO IT Operations and PPA/RFxP stakeholders, ensuring clear communication and alignment of technology solutions.Provide tier 2 support and assist with more complex escalations as needed.Skills, Experience, And QualificationsMust be able to perform duties accurately and independently.Must be able to prioritize tasks and meet deadlines.Must be able to work with members and associates in person or over the phone, in a courteous, pleasant, professional, and efficient manner.Ability to handle multiple tasks, projects, and priorities effectively and professionally.Associate's degree and/or 5 years if applicable experienceTechnical certifications a plus (hardware/software tech support preferable)Travel RequirementsIntermittent travel to company events will be required.Physical RequirementsOccasionally required to standOccasionally required to walkContinually required to sitContinually required to utilize hand and finger dexterityContinually required to talk or hearContinually utilize visual acuity to operate equipment, read technical information, and/or use a keyboardOccasionally required to lift/move up to 40 poundsAir travel and overnight stay will be requiredSalary Description: $85,300 - $104,500J-18808-Ljbffr