Project Manager II

Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.The Project Manager II, Creative Services position exists to lead the full lifecycle of 1,500+ creative projects annually, ensuring timely delivery of high-quality assets through strategic planning, workflow optimization, and the expert use of project management systems. This role manages a high volume of cross-functional creative and marketing initiatives, serving as a key liaison between internal stakeholders and the Creative Services team. The Project Manager II resolves competing priorities, drives operational efficiency, and ensures alignment with client expectations across diverse project scopes. Additionally, this position acts as a subject matter expert for project management platforms and contributes to team training, reporting, and agile process development. The position requires strong initiative, organizational skills, attention to detail, and adaptability in a fast-paced, deadline-driven environment.Essential Duties/ResponsibilitiesStrategic Project Management & Tracking:Leads end-to-end production of creative and marketing assets, overseeing all scheduling, timelines, and delivery of deliverables across a dynamic portfolio of 100+ ongoing projects, totaling 1,500+ per year. Proactively identifying and resolving potential workflow inefficiencies to improve speed, quality, and performanceDrives strategic resource planning by analyzing capacity reports and forecasting demand beyond incoming requests to anticipate bandwidth constraints, align talent and tools with project needs, enable proactive staffing, and ensure deadlines and budgets are metMonitors project workflows, preventatively identifying bottleneck risks, leading mitigation planning to protect timelines, budgets, and output qualityMakes unbiased, data-informed staffing decisions by aligning designers and copywriters with projects based on skillset, style, and development goals held by Sr. Creative ManagerStakeholder Communication & Project Status Reporting:Partners with cross-functional teams and department leaders, representing Creative goals and process to align ministry needs with enterprise (ePMO) priorities. Serves as Creative proxy to ensure goal alignment, maintain continuity in collaboration, and support project execution through unified team representationTranslates complex initiatives and creative requests into clearly defined requirements, scopes, timelines, and deliverablesSupports Creative Sr. Manager in communication and coordination efforts with clients by providing production updates and reports; negotiating deadlines in response to scope changesLeads the design and development of internal communication tools, including a monthly newsletter highlighting project milestones, interdepartmental success stories, and operational updatesSystems Leadership & Process Optimization:Serves as systems engineer and subject matter expert on project management tools (ClickUp, Aprimo, Smartsheet, all current PM software) customizing creative dashboards and workflows to meet evolving business needsLeads system enhancements, resolving user issues, and collaborating with IT and support teams to ensure optimal platform functionality and adoptionEvaluates and refines project workflows for scalability and efficiency, championing continuous process improvement across the creative teamTroubleshoots Aprimo system issues and manually assign tasks when neededServes as a go-to resource for client questions related to project scheduling, tracking and asset deliveryReporting & Documentation:Defines, monitors, and reports on key performance indicators (KPIs) to measure project health and drive data-informed decisionsCreates and presents utilization reports, KPI dashboards and end-of-year summaries to executive stakeholders for strategic planning and resource optimizationDevelops and maintains SOPs and best practices for project systems and workflows, ensuring consistency and efficiencyMaintains production calendars and updates project statuses in Aprimo and Current PM platformsLeadership & Training:Leads training initiatives for all creative PM tools, providing onboarding and ongoing education for creative and project management staffOther Duties/Responsibilities:Co-manages Creative’s internal website With prior Creative Sr. Manager approval, assists with department purchases using the P-card, ensuring fiscal responsibility and documentation compliancePerforms other duties as assignedWorking Environment/Physical Requirements:Fast-paced creative environment with shifting priorities and tight deadlinesJob Qualifications/RequirementsCharacter/Spiritual:Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayerPrays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayerEngages in Christian ministryDemonstrates behaviors aligned with FOF core valuesPersonal Characteristics:Good entrepreneurial bent – an independent and creative thinkerGood work ethic; able to work with others Mature and professional; can represent the ministry to outside partiesKnowledge/Experience:Bachelor’s degree in Operations, Advertising, Marketing, Communications, or related field (or equivalent experience)4-6 years of experience in project managementFamiliarity with creative design processes and project management toolsSkills, Abilities, and Special Talents/Gifts:Strong attention to detail and organizational skillsEffective communicator with strong interpersonal and problem-solving abilitiesComfortable with complex scheduling systems and high-volume project trackingAbility to work independently and adapt to frequent changesCreative design/understanding and copywriting is a plusStewardship Requirements:Creative Services P-card Pay Range: $72,904 to $87,153Application Materials Required: Cover Letter, Resume/CVColorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.Focus on the Family puts a high value on our team members and offers a unique benefit package.Employees scheduled for 20 hours or more per week are eligible for:Norton LifeLock ID Theft CoverageLegal Shield/ID Shield CoverageAFLAC403B Retirement PlanVacation Time & Vacation PayoutSick TimeHolidaysService AwardsCommunity Service DaysBookstore DiscountFitness CenterEmployees scheduled for 30 hours or more per week are eligible for all the above and:Medical PlanDental PlanVision PlanLife InsuranceDisability InsuranceFlexible Spending AccountsEAP (Employee Assistance Program)Tuition ReimbursementWarehouse Membership ReimbursementNote: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents. Temporary employees are not eligible for benefits, except for:Sick TimeBookstore DiscountFitness CenterTentative Search Timeline:Priority will be given to applications submitted by June 11, 2026 However, this posting will remain open until filled. The potential employee start date is June 22, 2026Posting date: May 11, 2026Un-posting date: ongoing until filledPosting contact email: job@fotf.orgHelping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.