Product Manager

Required Education:• Background in software engineering or technical degree (Computer Science, Engineering, etc.)Required Skills, Experience, & Abilities:• Experience with generative AI products or integrating LLMs (GPT, Claude, Gemini etc.) into customer-facing applications• Experience using opportunity solution trees, customer journey maps, or similar frameworks to visualize discovery work• Portfolio of products where you can demonstrate the progression from customer problem to shipped solution to measured impactRole:We're looking for experienced Lead Product Manager's to lead product strategy and discovery for our next-generation digital customer experiences. This isn't a role where you'll manage a backlog of stakeholder requests. This is a role where you'll own outcomes, lead continuous discovery, and build products that customers love while driving measurable business impact.Responsibilities:• As a Lead PM, you'll work at the intersection of customer needs, business strategy, and emerging technology-particularly AI/ML-to discover and deliver solutions that transform how millions of customers experience connectivity, personalization, and digital services.• You'll operate as part of an empowered product trio (PM, Designer, Engineer) with the autonomy to discover the right solutions and the accountability to deliver meaningful outcomes.• You'll be joining a digital product organization that's committed to modern product practices: we practice continuous discovery with weekly customer touchpoints, we use opportunity solution trees to visualize our thinking, we run assumption tests before building, and we measure success by outcomes, not output.Strategic Context:Our client is investing heavily in digital transformation, 5G infrastructure, fiber expansion to 50M+ locations, and AI-powered personalization.• We're focused on creating customer-centric products and services that leverage our network leadership to deliver greater value, personalization, and security.• As a Lead PM, you'll play a critical role in defining how we use AI and advanced technologies to create experiences that differentiate us in the market and drive sustainable growth.• This role reports to the Director of Digital Product and will influence product strategy across multiple teams and business units.