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Bullman Heating & Air Inc., a NearU Company in Asheville NC i s seeking Customer Service Representatives!At Bullman, a NearU Company, we are committed to our employees, to their development, and to their work-life balance. We respect you; we value you; we are NearU! Join our team to have the career and life that you deserve.Higher pay. Better benefits. More opportunities. Welcome to your new career at NearU.NearU is taking the traditional home services career path in an exciting new direction. We want you to be a part of that change. The success of our mission hinges on the success of our employees, which is why we dedicate more resources, time, and training for our people than any other home services company.Perks Of The JobA positive and employee driven work cultureA career path tailored specifically to your skills and career and personal goalsTop industry payEveryone receives ongoing trainingYear-round stability with available overtimeAmple opportunity for professional advancementAmazing benefits including medical, dental and health. Long and short term disability, Life and many more.10 paid holidaysPTO accrual beginning immediately401k matchingFamily OrientedResponsibilities Include But Not Limited ToAnswer inbound customer calls in a fast-paced environment'Make outbound calls to customers to schedule service, maintenanceForm a good understanding of customer’s urgent HVAC, and/or plumbing needsProcess install and/or service jobsRenew maintenance agreementsCommunicate with empathy and operate with urgency, while maintaining a professional and polite phone mannerMaintain and update our customer database with complete and accurate information.Attend training as provided and required for professional growthAll other duties as set forth by managerRequirements Customer service or administration experience 2+ year preferred but not required Enjoy a positive work environment Exceptional and positive communication skills Customer Service experience. Patience Good computer skills Good listening skills Ability to multitask Comfortable working under pressure All candidates are subject to pre-employment drug screenings and background checksWe consider all applications based on demonstrated education, experience and skills. NearU is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, NearU may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.