Marketing Content Manager

Engagement:        Contract ~0.5 FTEDuration:                May 2026 – May 2027Compensation:     $35-$50/hour depending on experienceLocation:                Hybrid with 1 or more days per week in-person in Palo Alto, CAReporting To:        President & CEOPosition Summary The Palo Alto Museum is a new community cultural institution opening in Fall 2026. This is a founding moment—and the stories we tell will shape how the Museum is understood, experienced, and supported.In this role, you will build the museum’s public presence and storytelling—shaping how we show up across channels and growing audiences from pre-launch through our first year.We are seeking a Marketing Content Manager who can think strategically about what stories to tell and why, while also executing the day-to-day work of creating, publishing, and engaging. This is a hybrid role for someone energized by both big-picture thinking and hands-on making. You will own the day-to-day storytelling engine, with autonomy to test, learn, and refine what resonates.As part of the inaugural team, you will join a small, collaborative, and high-impact group working toward the Museum’s public launch. Reporting to the President & CEO, you will partner closely with the Brand & Marketing Strategy Consultant to translate positioning into a clear, consistent voice. You will work with the CEO to integrate storytelling across programs, exhibitions, donor engagement, and community communications—ensuring content supports broader organizational goals. In collaboration with CRM and cross-functional partners, you will help grow, segment, and engage audiences to build a strong foundation for opening and beyond.This role is ideal for someone who enjoys building from the ground up, is comfortable balancing structure with ambiguity, and is motivated by connecting an institution with its community through thoughtful, consistent storytelling.About the Museum Opening in 2026, the Palo Alto Museum is transforming a historic landmark into a vibrant civic, cultural, and educational hub. Through dynamic exhibitions, public programs, and experiences for all ages, the Museum explores Palo Alto stories that shape our community and the world. Join us as we preserve the past, strengthen our community today, and inspire a brighter future together.Core Responsibilities Content Strategy & CalendarOwn and execute a dynamic content calendar across social, email, and web — balancing planned campaigns with responsive, in-the-moment storytellingDevelop and maintain consistent editorial voice in close coordination with the Brand StrategistIdentify and pitch stories that build community, deepen audience connection, and support fundraising and membership goalsSocial Media & Community BuildingCreate and publish social content that drives awareness, engagement, and audience growthProduce short-form video and Reels including light editing Capture on-site photo/video content; edit for social and web useActively engage the community—responding to comments, fostering conversation, and cultivating early advocatesTrack and report on follower growth, engagement rates, and content performance using native analytics and Google AnalyticsEmail & Audience DevelopmentWrite and send 1–3 monthly email newsletters for community members, partners, and donorsPartner with CRM and development teams on list growth, segmentation, and audience journeysSupport donor and member communications as neededWebsite & Launch SupportExpand and maintain website content to reflect programs and impactManage website updates optimized for opening and early growthSupport launch campaigns, community milestone moments, opening launch, ongoing events with on-site capture and real-time publishingCollaborate on press and launch communications as neededDeliverables Content Calendar: Create and consistently execute rolling calendar across social, email, and web channels–planned campaigns plus responsive storytellingSocial Media: Regular content driving measurable growth in followers and engagementShort-Form Video: Ongoing, platform-optimized contentEmail: 1–3 newsletters/month to segmented audiencesWebsite: Timely, accurate, and engaging content updatesMonthly Report: Clear summary of reach, engagement, growth, and key insightsQualifications 5+ years in content marketing, editorial, communications, or a related fieldStrong writer and storyteller across short-form and long-form formats — social captions, newsletters, web copy, and narrative featuresComfortable producing and lightly editing photo, video, and Reels content on own smartphone or basic cameraFamiliarity with CMS platforms (Squarespace, WordPress, or similar) and email marketing tools (Mailchimp, Constant Contact, or similar)Comfort with analytics: social media insights, Google Analytics, and reportingSelf-directed and highly organized — able to execute without heavy oversightExperience in arts, culture, nonprofit, or community-oriented organizations strongly preferredExperience in content and stories that build community strongly preferredSuccess Looks Like Consistent, high-quality content published on scheduleMeasurable growth in social following and email subscribers leading into opening and during first yearA strong, authentic brand voice established in the communityContent that resonates, reflected in engagement, sharing, audience growth, and feedbackLocation and Compensation Location: Hybrid with regular on-site presence at least 1 day per week for content capture, community events, and milestone moments. Remote work supported for writing, scheduling, editing, and reporting. On-site days will focus on capturing stories, documenting the Museum’s journey, and engaging directly with the community.Compensation: $35-$50/hour .5 FTE for 12 monthsHow to ApplyPlease submit to jobs@paloaltomuseum.org.Cover letter ResumePortfolio of samples of relevant past workThree professional referencesPlease include the job title that you are applying for in the subject line of your email.The Palo Alto Museum is an equal opportunity employer and values diverse perspectives, lived experiences, and inclusive leadership. The Museum provides equal employment opportunities to all persons regardless of age, color, national origin, race, religion, creed, gender, sex, pregnancy, sexual orientation, marital status, or any other characteristic protected by federal, state or local law. Reasonable accommodation will be provided for qualified individuals with disabilities.