Outside Sales Representative - Columbus, OH

Req180690Position PurposeThe Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager. OSRs leverage data, customer insights, and review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position and drive capability adoption.Key Responsibilities10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.60% - Cultivate Net New Sales Relationships - Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Produce new account revenue in line with current organization through individual targets/quotas. Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Establish effective partnerships with assigned customers by completing in-person sales appointments. Develop strategies focused on expanding customer base within defined sales territory. Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community. Direct Manager/Direct ReportsThis Position typically reports to the Pro Sales ManagerThis Has 0 Direct Reports Travel RequirementsTypically requires overnight travel 20% to 50% of the time. Physical RequirementsMost of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). Working ConditionsTypically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness. Minimum QualificationsMust be 18 years of age or olderMust be legally permitted to work in the United States Preferred QualificationsWorking knowledge of Microsoft Office Suite5 years of professional work experience2 years account management/sales management experience2 plus years home improvement or home building industry experienceSuccessful professional growth in a high-paced retail environmentDemonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organizationAbility to leverage relationships to accomplish sales and profitability goalsDeep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirementsDetermine how each customer would prefer to be served and tailor communications and customer-facing activities appropriatelyStrong leadership and negotiation skills; ability to persuade or influence othersExcellent communication skills (verbal, written) and able to communicate globally Minimum EducationThe knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred EducationNo additional education Minimum Years Of Work Experience2 Preferred Years Of Work Experience5 Minimum Leadership ExperienceNo previous leadership experience Preferred Leadership ExperienceNo previous leadership experience CertificationsNone CompetenciesAction OrientedBeing ResilientPersuadesBuilds NetworksCommunicates EffectivelyCustomer FocusDrives Results