Inside Sales Manager

We are seeking a dynamic and results-driven Inside Sales Manager and Customer Relations Lead to drive business growth. This role involves managing customer relationships, developing new business opportunities, and overseeing online sales within a B2C and B2B environment. The ideal candidate will possess strong leadership skills, technical sales expertise, and a passion for delivering exceptional customer service.DutiesLead and manage the inside sales team to achieve sales targets through coaching, motivation, and performance management.Develop and execute strategic sales plans to expand market share within existing accounts and identify new business opportunities.Cultivate relationships with clients across various industries, including law enforcement, sports, and retail sectors.Utilize CRM tools to track sales activities, analyze customer data, and forecast future sales.Collaborate with marketing teams to develop campaigns that generate leads and promote product offerings.Provide technical product information and support to clients, demonstrating the value of our holster solutions.Conduct market analysis to identify trends, competitor activities, and potential areas for growth.Oversee account management activities to ensure ongoing customer engagement and retention.Coordinate with production and logistics teams to ensure timely delivery of products.