End User Computing with (Inventory & POS)
Configuration, deployment, inventory management / tracking, of the
below assets for Corp users and retail stores:
Laptops, Desktops, Docking stations, Mobile phones, Ipads, iPods,
Monitors, Printers, Keyboard and mice, Ticket printers, POS units, PDT
guns, symbol scanners, POS Peripherals and RFID scanners
Primary Skills #
Configuration, deployment, inventory management / tracking, of the below assets for Corp users and retail stores:Laptops, Desktops, Docking stations, Mobile phones, Ipads iPods,Monitors, Printers, Keyboard and mice, Ticket printers, POS units, PDT guns, symbol scanners, POS Peripherals and RFID scannersReview equipment order form with PM
Receiving incident and service requests in service management tool
Providing information to the End Users, including feedback on Incident tracking and Service request status to tickets
Manage vendor quotes
Esker order process and send Purchase Orders to Service Providers
Receive required approvals before placing the request for new orders
Tracking, Deployment / shipping equipment to stores and users as applicable
Secondary Skills # End user support for Corp and Retail Stores
- Strong knowledge with Windows OS and iOS devices
- Installation support for standard software and propose process for new application requests
- Technical troubleshooting skills
- Incident and Request Management
- Excellent customer service skills
Strong understanding of EUC environment and managing business relationship
Job Type: Full-time
Pay: $50,974.22 - $70,839.92 per year
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Morning shift
Weekly day range:
Monday to Friday
Application Question(s):
Please Mention your Work Authorization (USC OR GC)
Current Location OR Zip code
Experience:
End User Support: 10 years (Preferred)
inventory management / tracking: 5 years (Preferred)
assets for Corp users and retail stores: 5 years (Preferred)
Ticket printers, POS units, PDT guns,: 6 years (Preferred)
symbol scanners, POS Peripherals and RFID scanners: 6 years (Preferred)
Ability to Relocate:
Wayne, NJ: Relocate before starting work (Required)
Work Location: On the road