Import/Export Specialist (Inbound Operations)

Job Title: Logistic Coordinators_ Control Tower Group Location: Santa Ana, CA 92707 Contract: 1+ Year Responsibilities: Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them. Resolve issues through close relationships with shipping companies and execution companies (such as rail companies, trucking/drayage companies, and port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from main ocean shipping vessels to final delivery destinations. Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues. Analyze and Report monthly on Key Performance Indicators (KPI's) for drayage deliveries Monitor and compare with the actual performances of the spot freight based on the Key Performance Indicator Establish delivery status reports and share them with customers Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks. Identify pending operational issues in regions/bases to establish solutions and inspection standards for each type of logistics such as warehouse/inland transportation. Establish communication channels and regular meeting sessions with carriers, SSL, customers, and internal departments. Perform ad-hoc reporting, as required. Perform other job-related duties as required Requirements/Qualifications: Bachelor Degree preferred or GED Experience with route setup, finding the optimal route with various transport modes and multimodal transport and setup for transport for Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost Experience in establishing and managing a logistics process for each type, such as warehouse operation/local transportation and operating guidelines. A good attitude and ability to work in a team setting Proficient in Outlook, MS Office (Excel/PowerPoint/Word) required (vlookup and pivot tables) Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties Job Type: Contract Pay: $27.00 - $29.00 per hour Experience: Ocean shipping/Freight: 1 year (Preferred) Logistics Inbound Operations: 1 year (Preferred) Ability to Commute: Santa Ana, CA 92701 (Required) Work Location: In person