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Customer Service Associate

Omi JewelryNew York, NYApril 12th, 2026
```Duties``` - Provide exceptional customer service to all customers, both in-person and over the phone - Assist customers with inquiries, product selection, and purchases - Process sales transactions accurately and efficiently - Maintain a clean and organized work area - Stock and replenish merchandise as needed - Stay up-to-date on product knowledge to effectively answer customer questions - Utilize retail math skills to calculate discounts, sales tax, and change accurately - Demonstrate excellent phone etiquette when assisting customers over the phone - Utilize technology sales skills to promote and sell additional products or services ```Requirements``` - Previous experience in customer service or retail is preferred - Bilingual or multilingual skills are a plus - Knowledge of jewelry sales is an advantage - Strong organizational skills to maintain an orderly work environment - Ability to effectively communicate with customers and provide exceptional service - Basic retail math skills for accurate transactions and calculations - Proficiency in using technology for sales purposes - Ability to sell products and services effectively Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned. Job Types: Full-time, Part-time Pay: $20.00 - $28.00 per hour Expected hours: 40 per week Benefits: Paid time off Shift: Day shift Ability to Relocate: New York, NY 10036: Relocate before starting work (Required) Work Location: In person