Commercial Operations Manager

Job Title: Commercial Operations ManagerDuration: 13 monthsLocations: Princeton Pike, NJ(Hybrid)Position SummaryWe are seeking an experienced and highly motivated Manager, Field Administration, with an enterprise mindset to join our Commercial Operations team. This role involves key leadership responsibilities, and requires collaboration with internal teams and external partners, communication and presentations to business unit VPs, overseeing centralized operational activities that incentivize and enable field execution with a focus on process improvement. This role is also responsible for making key decisions regarding Winner Circle incentive trips, IMPACT point allocation, and other reward/recognition programs.The role works closely with Sales Leadership, Field Strategy and Operations, and several cross-functional teams (ex. Fleet, Travel/Meeting Planning, IT, HR, Finance, Legal/Compliance, Incentive Compensation, T&E Management).This is an important role within the Worldwide Commercialization Strategy & Operations Organization and key to Bristol Myers Squibbs ambition to continue advancing the efficient and expeditious execution of field operations. In this position, this individual will report directly to the Associate Director, Commercial Operations, which includes Samples Management.Key ResponsibilitiesCredentialing & LicensingOversee the end-to-end process for hospital/institution credentialing and state/jurisdictional licensing.Manage routine credentialing requests, escalations, and field structure/roster changes.Maintain and update field training resources related to licensing and credentialing.Own vendor relationships for third-party services (credentialing, medical screening, background checks).Ensure compliance with jurisdictional requirements in consultation with Legal & Compliance.Qualifications & Experience5+ years of experience in field operations, marketing operations, meeting planning, finance, or a related field.Proven ability to manage project budgets and vendor relationships.Strong enterprise mindset with a track record of process improvement.Deep understanding of BMS operations and ability to navigate a complex, evolving organization.Experience working in a matrixed environment and leading cross-functional teams.Excellent written, verbal, and presentation communication skills.Comfortable engaging with and presenting to senior leadership.Quick learner with the ability to adopt new technologies and systems.Bachelors degree required.Santosh Kumar CherukuriCell: 317-854-6553Email: santoshkumar.ch@tsrconsulting.com