Technical Product Manager

Technical Product Manager12 Mo Contract (Option to Extend / Convert)Remote (CST)The technology product management organization designs, develops, and manages activities for a specific product or group of products, from product definition and planning through production, release, and end-of-life. It is responsible for management of the full product lifecycle with a technical focus, including the strategy, design, development, management, and end-of-life of new, existing, or acquired products. The organization leverages market insights and emerging technology developments and trends to understand market/customer needs, as well as identify new opportunities or make adjustments to current product offerings. Team members balance deep subject matter expertise with knowledge of business use cases and strong technical aptitude. The organization is accountable for delivering product performance in alignment with expectations and updates changes to a product portfolio to improve competitive position and produce optimal product performance to meet customer and market needs. It is accountable to the OptumServe business line P&L owners and is responsible for cross-functional stakeholder management, including (but not limited to) design, engineering, scrum teams, and business leaders. Essential Functions Include To deliver on the organization’s responsibility, the Tech Product Operations Manager position conducts the following: · Supports capabilities under a product area · Understands the “what & why” of user stories, their relationship to features, and how each may impact the user· Demonstrates empathy for the customer journey; understands applicable personas · Understands and effectively partners with users, business, technology, and product teams to delight consumers· Identifies and appropriately leverages SMEs · Partners with product managers/owners to prioritize work to meet obligations and opportunities · Understands overall product strategy and roadmap · Understands the demand, priorities, and scrum team capacity · Ensures user stories are directly tied to OKRs · Decomposes capabilities into manageable features/stories; partners with engineering teams on the creation of requirements and user stories; collaborates with Business Partners to gather any information required for user story creation · Effectively balances needs of operations and technical teams · Can articulate to partners an understanding of core technology enabling business functions · Supports backlog prioritization · Builds relationships to be a trusted partner · Attends trainings to further advance knowledge · Operates in an ambiguous and dynamic environment and adopts a growth mindset Job Qualifications Requirements: · HS Diploma or GED equivalent · Experience leveraging AI tools in the product lifecycle in order to improve quality and efficiency.· 3+ years of experience in product management or technology delivery roles · 3+ years of experience working in an agile or scaled agile development environment · 3+ years of experience in analyzing customer needs, customer engagement, and product performance · 1+ years of experience executing work across matrixed product teamsPreferred: · Undergraduate degree or equivalent experience · 4+ years of experience in a product management or technology delivery role working alongside engineers· 4+ years of experience working in an agile or scaled agile development environment· 4+ years of experience in analyzing customer needs, customer engagement and product performance· Certified Scrum Product Owner · LESS certification · Ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences · Ability to represent 'the voice of the customer' in technical discussions with architecture and engineering · Experience with application development and software integrations · Solid research and problem-solving skills · Demonstrated ability to achieve goals in a matrix environment · Experience in Healthcare · Experience working with state or federal government clients, including the bidding and implementation process