Lab Support Business Analyst

Role – Lab Support Business AnalystLocation: Boston, MA (Onsite)ContractRate - $55/hr C2CJob Summary:We are looking for a Lab Support Business Analyst to support day-to-day lab operations, coordinate with technical and business teams, and help improve lab processes and system efficiency. The candidate will gather requirements, track issues, maintain documentation, and support IT and lab-related activities.Key Responsibilities:Support lab operations and coordinate with users, IT teams, and stakeholders.Gather and document business and technical requirements.Track and resolve lab support issues and service requests.Maintain reports, inventory records, and process documentation.Assist in system testing, user support, and process improvements.Monitor lab activities and ensure smooth functioning of lab environments.Coordinate hardware/software setup and support activities.Prepare status reports and communicate updates to management.Required Skills:Basic understanding of IT support and lab operations.Good communication and coordination skills.Knowledge of MS Excel, Word, and reporting tools.Strong analytical and problem-solving skills.Ability to manage multiple tasks and work with cross-functional teams.